Neighbors BankReviews of neighborsbank.com

From everything I’ve read online and even through people you know you always hear “homebuying is such a pain” “be prepared to be disappointed” etc. etc. Never once was did I feel disappointed, stressed, or dissatisfied while working with Justice from Neighbors Bank. I could not have wished for an easier person to work with throughout my entire FHA home buying process. We literally went from preapproved to closed in 32 days on the dot. I would highly recommend Justice and her team to anyone with zero hesitation. Literally the best lender ever!

I'm Very Happy With Brayn Easterday,.. He really explains Very Detailed Information, ... I Could Always count on Him Getting Things Done , and Finding a solution to any Concerns,.. My Loan Officer Was Amazing I Truly Trusted Him .. They were very Fast, and Always Got Back To Me .. He Really Figured out All the Solutions.....im very pleased with Being able to own my own house ... negibors Bank Really Helped Me Every Step .. I do feel the loan coordinator Could of Done Better .. she wasn't good at explaining or communicating.. I didnt feel heard by Her .. but at the end The team did well .. but i find all the credit to Bryan For Sure .. He Did Vwry Well

I had a great experience with neighbors bank from the very beginning. Ashley M, Tyler G, and Tim V were terrific and there for us with any questions or concerns! I’d recommend them 100 times over!!

Mellissa J. And her team were absolutely fabulous made buying a house as a 21 year old very easy and her team was very patient with me!!!

I am a recent customer of Neighbors Bank. My loan officer was Christian Gentil. Christian Gentil was the most unprofessional, incompetent loan officer I have ever dealt with. He disappeared for days during a critical closing period without arranging coverage or notifying clients. When I followed up after receiving no response, he clapped back at me unprofessionally, claiming he had been out for surgery. That is not an excuse — a professional arranges coverage for active files before going out. When I raised documented, legitimate concerns in writing, his response was: 'Most of what you emailed is not the case.' In a single sentence he called me a liar, dismissed every concern I had raised, and completely discredited me as a client. It was one of the most dismissive and disrespectful responses I have ever received from a professional in any industry. He then attempted to move the conversation to a phone call — away from written documentation — a tactic designed to control the narrative and avoid accountability. I refused. His fundamental misunderstanding of basic IRA tax withholding mechanics directly caused my closing to miss its June 1st date. He did not understand the difference between a gross distribution and a net deposit on a Traditional IRA. That is not advanced knowledge — it is fundamental to qualifying retirement income for a mortgage. I was ultimately assigned to senior officers at Neighbors Bank who resolved the matter professionally. The bank president himself approved my loan. My loan officer should never have been the obstacle. Christian Gentil has a public record of this behavior. He is not someone you want handling your most important financial transaction.

My 1st Buying Experience Was a Great One ! Bentley Made Me Feel @ Home Day 1 She is The Go To Person To Get Things Done ! I Highly recommend Neighbors to any one Looking to Buy A Home 👍🏾

Jason was amazing from the start! So helpful and easy to talk to, he and Alyssa made this stressful experience extremely easy and I would recommend them 1000 times over! Thank you guys so much!!!

I recently purchased a home with Neighbor's Bank. The team was great to work with and were supportive every step of the way. Thank you!