Jackson S.
Abbie and Melissa was amazing
Abbie and Melissa was amazing. They helped out so much and they are awesome. Give them a raise.

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation.Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation.No question is too small. No goal is too big. We're here to walk through this with you.Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC
Neighbors Bank (neighborsbank.com) has 510 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing510 approved reviews, newest moderated first
Jackson S.
Abbie and Melissa was amazing. They helped out so much and they are awesome. Give them a raise.
Alyssa G.
Our buyer was pre approved for a usda government loan. Through the 45 day process there was a credit issue but our buyer paid off the debt and they were told that the loan could proceed. The buyer’s agent tried to get in contact with Neighbors Bank numerous times for an update with no answer. The broker had to get involved and then were told the buyer did not meet the requirements for a USDA or FHA loan. Not only is this a waste of time for us selling our home but a waste of time and HOPE for this potential first time home buyer. Very disappointed in the lack of communication from this lender and the false hope.
Response from Neighbors BankAug 1, 2025
Thank you for taking the time to share your experience. I want to start by saying how truly sorry we are for the frustration, confusion, and disappointment this process caused for you, the buyer, and everyone involved. Please know we are actively reviewing this situation to better understand what went wrong and how we can ensure this does not happen again. If you're open to speaking further, I would truly appreciate the opportunity to connect directly, answer any questions, and help however I can. Kaleb Leeper Client Advocate [email protected] 833-919-1229
Bill K.
A HUGE shout out to everyone at Neighbors Bank that help us get into our new home! Becca, Marissa, Tiffany, Cecil, Brooke, Lacey and Kaddie busted their butts to get their jobs done and us to closing a bit ahead of schedule! For that we appreciate and thank you all and anyone else we might have missed. Thank you, Bill and Casi
Susanne P.
The whole process went as smoothly as possible. Melissa and Tyler made every step of the process easy to understand and answered every question I had. I would definitely recommend Neighbors Bank, Melissa and Tyler!
ben
We recently purchased a home and had the pleasure of working with Neighbors Bank — and the entire experience was outstanding. Our loan coordinator, Abbie Maislin, and our loan officer, Melissa Janke, were absolutely fantastic from start to finish. They kept everything organized, made sure we stayed on schedule, and helped ensure we closed right on time. Their communication was top-notch — always clear, timely, and easy to understand. It was easy to reach out with questions and get quick, helpful answers. We felt supported every step of the way. Highly recommend Neighbors Bank, especially Abbie and Melissa!
Anne P.
First time home buyer and they made the process smooth for me!
Alex H.
The team I worked with at Neighbors bank done an excellent job at helping me and my wife throughout the whole process of buying a home. They made the process very easy for our first time buying a home. We definitely would recommend them to help with your buying a home. Alex and Bre
Jerry G.
Melissa J and Abbie M were Awesome to work with! Very helpful and answered all questions to a tee!