NebrooReviews of nebroo.com

Response from NebrooJul 4, 2026

Thank you for taking the time to update your review, John. We're pleased that we were able to resolve your concerns and provide a satisfactory outcome. We appreciate your patience throughout the process and are grateful for the opportunity to make things right. Thank you for your understanding, your feedback, and for giving Nebroo the chance to assist you.

Response from NebrooJul 4, 2026

Thank you for your kind words! We're so pleased to hear that Maria was able to answer your questions with patience and provide the help you needed. We'll be sure to share your feedback with her—it will mean a great deal. Thank you for choosing Nebroo. We truly appreciate your support!

Response from NebrooJul 4, 2026

Thank you for taking the time to share your experience. We're sorry about the long wait you experienced when trying to reach our support team, and we appreciate your patience. We're glad that once you connected with one of our representatives, your concerns were heard and a suitable solution was offered. Thank you for recognizing our team's efforts. We appreciate your feedback and are grateful for the opportunity to assist you.

Response from NebrooJul 6, 2026

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating this has been. After reviewing your case, it appears that our team has been trying to get in touch with you but has been unable to reach you. We've also recently experienced issues with some of our communication channels, which may have contributed to delays, and we sincerely apologize for the inconvenience. Please provide us with the best phone number and email address to reach you, and one of our team members will contact you directly to discuss your concerns and help find a resolution. Thank you, and we look forward to assisting you.

Response from NebrooJul 6, 2026

Thank you for sharing your feedback. We're sorry to hear that the hearing aids did not meet your expectations and that you've had difficulty reaching our support team. We've recently experienced issues with some of our communication channels, which may have contributed to the longer wait times and delays, and we sincerely apologize for the inconvenience. We would like the opportunity to review your refund request and assist further. Please provide us with your phone number and email address so one of our team members can contact you directly and help resolve your concerns. Thank you for bringing this to our attention.

Response from NebrooJul 6, 2026

Thank you so much for your wonderful review! We're delighted to hear that you're finding your Nebroo hearing aids lighter and more comfortable than your previous pair. Knowing that you can wear them comfortably throughout the day is exactly the kind of experience we strive to provide. Thank you for choosing Nebroo and for taking the time to share your feedback. We're thrilled to be part of your hearing journey and truly appreciate your support!

Response from NebrooJul 6, 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that Ronnie provided you with such an exceptional customer service experience. His thoughtfulness, patience, and dedication to answering all of your questions are exactly the qualities we strive to deliver to every customer. We'll be sure to share your kind words with Ronnie—they'll mean a great deal to him. Thank you for choosing Nebroo and for recognizing his efforts. We truly appreciate your support!

Response from NebrooJul 6, 2026

Thank you for taking the time to share your experience! We're delighted to hear that Larry took the time to understand your concerns and helped you explore an alternative that may better suit your needs. Providing thoughtful, honest, and personalized support is something we strive for, and we're glad Larry was able to make the process a positive one. We'll be sure to share your kind words with Larry. Thank you for choosing Nebroo, and we hope the new behind-the-ear hearing aids provide you with a great experience!