NebrooReviews of nebroo.com

Response from NebrooJul 17, 2026

Thank you so much for sharing your experience, TR! We're delighted to hear that Amanda provided you with such a positive experience. Her friendly, professional approach and willingness to listen carefully and create a fair solution reflect the level of care we strive to provide every customer. We truly appreciate your recommendation and your kind words about the support you received. We'll be sure to share your feedback with Amanda—she'll be happy to know she made a difference. Thank you for choosing Nebroo. We appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for sharing your updated experience! We're glad to hear that our team was able to make the necessary adjustments and help address your concerns. We understand that finding the right fit is an important part of the hearing aid experience, and we appreciate the opportunity to work with you toward a solution. We're grateful for your kind words about our customer service and your willingness to give us the opportunity to assist. Thank you for choosing Nebroo. We truly appreciate your trust and support!

Response from NebrooJul 6, 2026

We're delighted to hear that you're enjoying the Bluetooth features and that streaming phone calls and audio has been such a positive experience. It's especially heartwarming to know that the setup was easy with your daughter's help and that it's helped you feel more connected and confident. Thank you for choosing Nebroo and for sharing your experience. We truly appreciate your support and wish you many more enjoyable listening moments!

Response from NebrooJul 6, 2026

Thank you for sharing your feedback. We're sorry to hear about your initial experience and understand how frustrating it must have been. After reviewing your case, it appears that we've since had the opportunity to speak with you and work toward a resolution. We appreciate you giving us the chance to address your concerns and hope the outcome met your expectations. If you have any additional questions or need further assistance, please don't hesitate to let us know. Thank you for your patience and for allowing us the opportunity to help.

Response from NebrooJul 6, 2026

Thank you for sharing your feedback. We're very sorry to hear about your experience and understand how frustrating this situation must be. We've recently experienced issues with some of our communication channels, which may have contributed to delays in responding, and we sincerely apologize for the inconvenience. We would like the opportunity to review your return request and the duplicate order concern. Please provide us with your phone number and email address so one of our team members can contact you directly and assist you as soon as possible. Thank you for bringing this to our attention.

Response from NebrooJul 6, 2026

Thank you for sharing your feedback. We're sorry to hear that your experience with the return process has been frustrating. After reviewing your case, it appears that our team has been trying to get in touch with you regarding your return request but has been unable to reach you. We've also recently experienced issues with some of our communication channels, which may have contributed to delays, and we sincerely apologize for any inconvenience. Please provide us with the best phone number and email address to reach you, and one of our team members will contact you as soon as possible to assist with your return. Thank you, and we look forward to resolving this for you.

Response from NebrooJul 6, 2026

Thank you so much for your wonderful feedback! We're honored to hear that, after trying several different styles of hearing aids, Nebroo has been your best experience. It's especially rewarding to know that you've been pleased with both the performance of the hearing aids and the support provided by our customer service team. We're grateful for your kind words about our service, promotions, and money-back guarantee. Thank you for choosing Nebroo and for taking the time to share your experience. Your recommendation means a great deal to us!

Response from NebrooJul 6, 2026

Thank you for your kind words! We're delighted to hear that Larry provided you with such a positive experience. His kindness, patience, and professionalism are qualities we truly value, and we'll be sure to share your feedback with him. Thank you for choosing Nebroo—we sincerely appreciate your support!