NebrooReviews of nebroo.com

Response from NebrooJul 17, 2026

Thank you for sharing your feedback! We're glad to hear that Larry was able to answer all of your questions and provide helpful support. We understand your concern about the wait time for your order, and we sincerely appreciate your patience. We know how exciting it is to receive a new hearing device and begin experiencing the benefits, so we understand the disappointment when delivery takes longer than expected. We'll continue working to improve our processes and provide a smoother experience from order placement to delivery. Thank you for choosing Nebroo. We truly appreciate your trust and look forward to getting your hearing aids to you soon!

Response from NebrooJul 17, 2026

Thank you so much for sharing your amazing experience! We're thrilled to hear that you gave Nebroo a chance and that your hearing aids have exceeded your expectations. Knowing that you can now hear your pastor clearly at church without straining is exactly the kind of difference we hope to provide. We truly appreciate you sharing your comparison with your previous hearing aids and are grateful that Nebroo has helped improve your everyday listening experience. Thank you for choosing Nebroo. We appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for your wonderful feedback! We're thrilled to hear that Larry went above and beyond to help resolve the issue with your order. Providing polite, caring, and solution-focused support is something we strive for, and we're glad to know you felt valued throughout your experience. We'll be sure to share your kind words with Larry—he'll be happy to know his efforts made a positive impact. Thank you for choosing Nebroo. We truly appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for taking the time to share your experience. We're glad to hear that Marianne provided excellent customer service and was able to assist you. We truly appreciate your feedback regarding the hearing aids and understand that finding the right fit and hearing experience is a very personal process. We appreciate you sharing details about the challenges you encountered with sound while eating, as well as the difficulty with some of the domes. Feedback like this helps us continue improving both our products and customer support experience. Thank you for giving Nebroo a try, and we appreciate your kind words about Marianne and your honest feedback.

Response from NebrooJul 17, 2026

Thank you for taking the time to share your experience. We sincerely apologize for the frustration caused by the extended wait times when trying to reach our support team. We understand how important it is to receive timely assistance, and we appreciate your patience throughout the process. We're grateful to hear that Maria was able to connect with you, provide helpful support, and resolve the issue to your satisfaction. We'll be sure to share your kind words with Maria—she'll be happy to know her dedication made a difference. Thank you for choosing Nebroo. We truly appreciate your patience, understanding, and support!

Response from NebrooJul 17, 2026

Thank you so much for sharing your experience! We're thrilled to hear that Nebroo has made such a positive difference for you. Knowing that you've found improved clarity and relief from the constant feedback issues you experienced with previous hearing aids means a lot to us. We understand how frustrating it can be when hearing aids don't provide the experience you expect, and we're grateful that you gave Nebroo a chance. We're glad to be part of your journey toward better hearing. Thank you for choosing Nebroo. We truly appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for sharing your feedback. We're sorry to hear about the difficulties you experienced with your hearing aids and the challenges you faced while trying to reach our support team. We understand how frustrating it must have been to follow the return process and not receive the assistance you expected. We sincerely apologize for the lack of communication and the inconvenience this caused. We'd like the opportunity to look into your situation and help address your concerns. Please provide your contact information so our team can reach out and assist you with your return request. Thank you for bringing this to our attention. Your feedback is important as we continue working to improve our customer experience.

Response from NebrooJul 17, 2026

Thank you so much for sharing this heartwarming experience! We're thrilled to hear how much of a difference the over-the-ear hearing aids made for your mom, especially on such a special day as her birthday. Knowing that she was able to immediately hear you and her great grandson speaking in low tones is exactly the kind of meaningful improvement we hope to provide. We're also grateful to hear that Larry made your experience so positive. His patience, personal attention, and willingness to help find the right solution reflect the level of care we strive to provide every customer. We'll be sure to share your wonderful feedback with Larry—he'll be honored to know he helped make this moment possible for your family. Thank you for choosing Nebroo. We truly appreciate your trust and support!