NavanReviews of navan.com

Response from NavanOct 28, 2024

Thank you for your lovely review, Ellen! It's great to hear about your positive experience and we're looking forward to assisting you with your travel in future. Safe travels!

Response from NavanOct 23, 2024

Thank you for your feedback. We're sorry to hear your experience with us hasn't been a positive one. We've reached out to you for more information so we can understand more about your experience.

Response from NavanNov 5, 2024

Thank you for sharing your feedback with us, Ricardo. We're sorry you had a frustrating experience. Navan connects to as many providers as possible to provide competitive prices while ensuring the user experience remains consistent and meets business travelers’ expectations. Price discrepancies can sometimes happen depending on factors like what is being booked, the website it’s being compared to, or even a company’s travel policy. In those situations, our teams are always happy to investigate and help understand what could be behind the differences. If you require any more information, please reach out to [email protected].

Response from NavanOct 23, 2024

Thanks for your review, Rachael. We’re happy to hear that you enjoy how easy it is to book with Navan, and had a great experience with our customer support team. Thanks again for taking the time to review us. Safe travels!

Response from NavanOct 23, 2024

Thank you leaving us your feedback, Will. We strive to always deliver a positive travel experience so we're very sorry you've spent so much time with customer support. We know how important support is for travellers on the road and are always aiming to improve our offering. We've reached out to you so we can find out more about your experiences and understand how we can do better.

Response from NavanOct 23, 2024

Hi Jace! Thank you for your lovely feedback. We're really happy to hear that Navan makes booking travel and submitting expenses so easy. Your feedback motivates us to keep improving! Safe travels!

Response from NavanNov 19, 2024

Thank you for your review, David. We’re sorry to hear about your experience and would like to address your concerns. Please reach out to us at [email protected] so we can review your account and provide clarity on the situation. We’re committed to resolving this for you and appreciate the opportunity to make things right.

Response from NavanOct 23, 2024

Hi David, thank you for your feedback. We always strive to give our customers an excellent experience and we're sorry to hear that you didn't receive that. Our team is reviewing this and will reach out to you directly if we have more information to share.