Floridian G.
Wrote to them regarding 3 cords where…
Wrote to them regarding 3 cords where the tips fall off . They don't last and they need to improve them. They did send me 3 new cordw, hopefully they will improve product.

By combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.
Native Union (nativeunion.com) has 453 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Floridian G.
Wrote to them regarding 3 cords where the tips fall off . They don't last and they need to improve them. They did send me 3 new cordw, hopefully they will improve product.
Anna
Thank you for the best customer service ever! Kind and fast and polite. Great cables also, functional and fantastic design. Kind regards from Anna
Joseph C.
I started using Native Union products primarily because of their warranty which is best in market as far as I am aware. For the first time I had to use the warranty and I am generally pleased with the response. From start to finish it was a less than two days and I had my replacement cable in hand within a week. I don’t mind paying more for a product as long as a company stands behind their warranty and Native Union absolutely does.
Colleen B.
I’ve ordered several 10ft USB-A to lightning cables ( friends/family). They are better than ANYTHING out there. Oddly enough I experienced my first failure last week. Went to plug my cable into my phone and the lightning piece completely broke off IN my phone. This cable was less than 6 months old. I reached out to Native Union customer service and after sending them a picture of the failed cable I have a new replacement cable. It took a week start to finish! THAT’S Customer Service!
Khaled C.
Thanks NATIVE UNION my problems is solve, I bought a usb lighting cable type C back in January and by July cable weren’t work properly , I contact native union and within a week they send me a new one, again thanks
Sandie M.
Excellent service ,the staff are brilliant so helpful definitely recommend this company they actually do care about their customers
Braden C.
Amazing service! I accidentally ordered the wrong case for my phone and their customer support team was extremely helpful and friendly on helping me process an exchange for the right one.
juan de la C.
I bought a cable that suddenly stop working for any reason. They replaced it in one week. All the process was excellent.