Native UnionReviews of nativeunion.com

Very helpful with replacing my 2in1 charger

My cable stopped working after 2 1/2 years. Native Union honored my lifetime warranty and sent out a new cable within 2 weeks. I did have to provide some information which I got from my original receipt and box. All correspondence was over email.

Customer service is amazing I would definitely purchase from Native Union again

We purchased two Native Union 8 ft. charging cables in 2021. Recently one of the cables stopped charging. We notified Native Union and sent them the documentation they requested. Native Union sent us a replacement cable within 7 days. We were very happy with Native Union's quick response and resolution of our problem.

I purchased a charger wire and paid more money for for Native Union's lifetime warranty. Well, three years later, I am completely disappointed in what seems to be a senseless waste of time going back and forth with numerous requests from customer service and making no headway. I have provided the original bill, box, code number as they requested, plus requested, pics from many angles and four e-mails later, still wanting more pics. At this point I feel like they just do not want to warranty the faulty wire. I am prepared to lose the 35.00 but will never buy another one of their products that are more expensive due to their so called warranty. As well, I have just read numerous other complaints of the same issue with regards to the issue with their LIFETIME warranty and not fulfilling it! Do not buy their products if you are expecting full coverage. As of last night March 23rd, after telling them I would give negative reviews, they replied, that they will be forwarding a new cord. I have asked for a tracking number and will wait to see if I receive that and then edit if they provided a full exchange of product.,,,,, Yes, after threatening with a honest review , they changed their tactic and sent off a warrantied cable! Sad, to have the need to go this route!

Customer service was amazing. I received my replacement product in a week and it was very easy to to sell with the service team. Timely responses!

The customer service is amazing! They processed my lifetime warranty replacement right away and it got mailed to me in a matter of days. I have been using them for several years and I have never had a complaint and love their products!

Super marque qui assure leur garantie