nationsbenefits.comReviews of nationsbenefits.com

There isn't enough room on the Internet to share all of the problems I've experienced with this outfit. In addition to the other complaints, which mirror mine, the pre-paid "benefits" MasterCard for fitness programs has been worthless. After hours and hours of trying to find any business that would take it, despite being listed on their website, I called the customer service number and received a run around of epic proportions. Twice I was hung up on...

Ordered a reaching aid device on 12/5. On 12/8 I rec. 3 cans of Benefiber with the receipt for a reaching device. Called, explained issue for wrong item and reorder was denied said I rec pkg. Sent pics of Benefiber and receipt for device and still not taken care of. Have now spoke to 5 diff people and they All say I must do different things and have different answers!!!!!!!!!!Do not deal with this place if possible and its not the first time we have received wrong items. Denials take a day but replacement approvals if ok"d take weeks.

Your joking right? Your clearly blatant thieves. You purposely make it difficult to get items at the store. Because you want old people not to be confident in using their benefits. Knowing that because of the difficulty identifying the eligible item that alot of people don't bother with it. You guys pull the ultimate move and create a site that accepts them but everything is More than double it's fair market value. Seriously, I know this isn't accidental, your truly a piece of shit. Scaming old people.

It is very unfortunate when you are needing help and the business owners just don't care about their own customers satisfaction. I have spoken to 3 different people and only ONE cared enough to even try to solve the issue; which still isn't resolved. Even that person had no ability to find out what the problem was after giving her best effort. Their phones take you on the magical ride thru the prompt land to a dead end. They shun you off to the insurance company when it is their issue to be fixed. With so many negative reviews, that shows further evidence of their apathy.

Horrible company and website is broken mot of the time. Currently i can only see the last 30 days of transactions. When you call for help they always say they are sorry for the inconvenience of how their system works but they never fix it. The have a benefits pro app that tells you Ensure is approved but no matter which approved store i try to purchase it in the card refuses this item.

Nations Benefits should be controlled like the Snap/food stamp card. Able to be used at any retailer that sells food. One company that they do allow you to use the card at is Walmart. Walmart doesn’t think about stocking healthy foods, I asked where the unsalted peanuts are and was told we don’t carry them. Nations benefits seems to have bought in with Walmart and Kroger‘s and CVS the major retailers in the industry and to hack with the rest of the retailers, leaving people looking for healthy foods having to spend out of their pockets when our insurance companies are giving us that money and then turn. It’s coming from Medicare and Medicaid.

No matter what angle you look at Nations Benefits, they get negative stars. Awful website. Limited food choices. The prices are beyond RIDICULOUS $$$ on their website. IF you can get transportation to go shopping in your decrepit state, local stores listed on the website cannot get the card to work for basic items like meat and bread. Terrible prepared meals. If you need this benefit because you are in a sick and tenuous situation and have mobility issues and/or lack transportation, the injustice of being EXTORTED leaves such a bad taste in your mouth that you would hardly be able to choke down the food if you could finally navigate the labyrinth to get it into your cupboard. SHAME on Nations Benefits for taking advantage of a vulnerable population.

Tried to use nations benefit otc card at Walmart. Over 250$ worth each item pre scanned with app to verify approval. At checkout denied 4x. Called NB they said problem with Walmart effective this morning October 25th!! No text no notice in the app.