nationsbenefits.com is listed under Pharmacy & Medicine.
nationsbenefits.com (nationsbenefits.com) has 237 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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No More T.
Today Humana admitted some health care suppliers were not undating codes in major stores checkout database that resulted in an item not being eligable. You can scan a product with the NationsBenifits app that shows the item is eligable, but when checking out it's not covered. Don't waste time calling the "customer support" 800# it is an endless AI generated loop that goes no where
Teresa J H.
Nations benefits is a joke, already March and still cant use my benefits card. After 3 months of doing my part and nations benefit and select health job, they always have an excuse,mind you my Dr. has sent chronic condition forms 6 times but NBs said they cant find it or never got it although there is always a confirmation sent. Bad business as they are Intermountain corporate that is useless. Very unhappy. Do not recommend them at all.
Paul K.
customer service appeared to be identity theft scam. telling me that due to hippa laws related to health benefits they had to have it. i just wanted to know where i could use the prepaid mastercard but learned that it’s not actually a mastercard
Deb
Nation's Benefits is a total joke. Their app doesn't work to scan or identify eligible items when shopping at a store. The products available directly from them are so overpriced that it's ridiculous, and delivery is always delayed. I have a Geisinger Gold plan that I'm happy with other than the truly awful Nation's Benefits.
Gayle V.
I sent a receipt for a season ski pass for reimbursement October 2025. In December 2025 I called asking about the status of the reimbursement and was told it was being processed and to give it 4 weeks to come in the mail. In January 2026 called again, and they said they had no record of receiving the email and reimbursement request. Asked to speak to a manager, was placed on really long phone waiting, waiting, waiting. The supervisor promised to stick with the problem, and the check FINALLY came February 19, 2026. Select Health Utah needs to choose another benefits provider.
Jeff G.
The absolute WORST. Their customer "service" reps are seemingly instructed to give you any and every excuse why your claim is denied. In my case that included lying and constantly changing their story and finally trying to tell me that my reimbursement benefit had been "exhausted" even though they'd never sent me a single check. When I asked how to appeal, the guy refused to even tell me what the appeal process is, saying it wouldn't do any good to appeal because I'd just keep getting same answer. I got so exasperated after several attempts I finally just gave up; it's not worth the time, effort, and aggravation. And that is their goal, I suppose. I truly wish that Anthem would read all these reviews and switch to a different provider. Not for my sake -- I've already switched from Anthem anyway. Everyone else: good luck.
jillian G.
I have to Agee with Al negative reviews Total scam items missing and their not responsible So complain to Anthem .?? Shame shame
Timothy A.
Complete scam.
