nationsbenefits.comReviews of nationsbenefits.com

It is very unfortunate when you are needing help and the business owners just don't care about their own customers satisfaction. I have spoken to 3 different people and only ONE cared enough to even try to solve the issue; which still isn't resolved. Even that person had no ability to find out what the problem was after giving her best effort. Their phones take you on the magical ride thru the prompt land to a dead end. They shun you off to the insurance company when it is their issue to be fixed. With so many negative reviews, that shows further evidence of their apathy.

Tried to use nations benefit otc card at Walmart. Over 250$ worth each item pre scanned with app to verify approval. At checkout denied 4x. Called NB they said problem with Walmart effective this morning October 25th!! No text no notice in the app.

I scanned every item I got to make sure they’re eligible. Every item I got said was eligible. Once checking out, I still owed $20.

App not working. Problems buying items that were previously covered. Below average performance. Disappointed that Geisinger Health Care uses this company.

The company that they used before was much better. They say youll get items in 3 days. I called for the last 2 months and no ticket had been made up for my items to be shipped. They have sent me substitutes for items which is fine but also have sent me items I didn't request which probably weren't selling and they wanted to get rid of them. they need to revamp the whole system for seniors and disabled because they clearly dont care about us. I got better service when I could order from Walmart online but they also didnt have a large number of items that were covered. they should train their people better and get rid of those employees who clearly dont care or know how to perform their job. Items were smashed such as milk etc.

This complaint is directed to FedEx. Someone is lazy and inconsiderate. They left package in front of my living room window. I wouldn't have known it ws there if an Amazon deliverer hadn't seen it and gave it to me. I have a front door with large address numbers visible as well as a doorbell. This is unacceptable with all the porch pirates around. I don't blame Nations Benefits but FedEx should train their people to be more considerate and put themselves in the customers place.