nationsbenefits.comReviews of nationsbenefits.com

I help my senior relatives with their benefits. In order to maximize their benefits and simplify their routine we decided to try to order the produce box for the first time this month, seeing as how they enrolled last December. It didn't arrive until today! The box smells of decaying produce. It's supposed to have both fruits and veggies and it doesn't. They were charged $60 and I will tell you exactly what is inside; 3 medium carrots, 1 bruised medium green bell pepper, 2 squishy brownish medium green limes, 1 medium jalapeño, 2 fist sized russet potatoes, 2 squishy small cucumbers, 2 medium graying brown onions, 2 medium soft spotted roma tomatoes and 1 smal squishy avocado that is almost liquid inside it's so soft (I wish I was exaggerating).

The prices are too high. Elderly people on a fixed budget should not have to use this company that over charges. My husband was able to oder some food items. For example, we received the smallest jar of jif peanut butter that was 6.75 plus tax. Also was able to order fruit for 45.00 it was rotted when it arrived.

The worst! My insurance benefits include transportation to and from medical procedures and their transportation team can't seem to set that up or keep their information straight. I've called four times and still don't have a ride!!! My doctor won't allow me to take an Uber after the procedure--it must be a private medical transport, and Nations Benefits requires that they set all transportation up. They have no idea what they're doing.

I got the 6 meals to try I tried one of them today it was delicious I cant wait until I try the other 5 soon. I did get the meals and the two items that I ordered but I didnt get 2 items yet . I will not stress about it if they dont come its not a big deal . I am okay with card being refilled every 4 months because that's would be too much money to give to everybody .

This company is a disaster. My medical insurance hired them to deliver OTC products. Products never arrived, nowhere to check the status of where the products are.

This company is a total rip off with prices 100%+ higher than the "regular" marketplace!

Their customer service department is the absolute worst I have ever experienced. I merely wanted to confirm that my card had been activated and after 30 minutes on the phone giving them every bit of personal information to confirm my identity (short of asking me for my shoe size), they still were not able to answer that simple question. Meanwhile, while being put on hold, you are bombarded with offers of additional paid services. At the end of my call I specifically told the agent that I did not want ANY of the optional services and he assured me that I would not be charged--but, surprise, surprise, they attempted to charge my benefits card for every one of the. Fortunately, those charges were denied for lack of funds. Customer service is nothing more than an attempt to scam you into taking on more chargeable services that you don't want or need. They are the absolute worst I have ever encountered!

their customer service staff can do NOTHING to help you. For example, FRESH MEALS is an entire tab on its own, and in December that has been blank. Called in and was advised that IT controls what appears there and they do not even know why there are no meals or fruits or vegetables available. I called in 3 weeks ago and they put in a "ticket" to find the food. I asked how I would be notified with an answer and the response was you won't. Just try everyday. 3 weeks later, TODAY, I tried and there is nothing there and customer service has no clue why!