nationsbenefits.comReviews of nationsbenefits.com

The most untrained people I have ever delt with, they couldn't tell you the color of the sky and get it right. If you leave a call back number don't wait by the phone because the call will never come.

I have had a bad experience with Nations Benefits I made 2 purchases on my AvMed Flex card through Nations, they took $196.00 from my Flex card and were not able to make the order go through They call it ghosted charges PLEASE anyone having this problem file a complaint through the BBB. Nations offices are in Plantation FL

OK no one told me I had these benefits. Kind of by accident I was told they give 300 dollars a month for payment of whatever... utilities and healthy food, etc. So after a YEAR on AETNA insurance with Nations Benefits Advantage Mastercharge Card, I ask them to send me a card. That was October. They said they shipped the card Oct 16 and it takes 7 to 10 days. After that time went by .... checked box and no card. So I called... and they said don't worry, it will still be coming. This is December 11... I called AETNA yesterday and they called Nation's. "Do you want a replacement card?" Hell yes, I am depending on this extra rolled over income for an electric bill due. So they said... seven to ten days, no first class mailing, USA mail third class. Well... that makes it december 20th and gives me 11 days till the card expires and I lose all the benefits when on January 1 a new year and new contract period starts. We will see... but reading all the bad reviews, I am thinking they are a scam and will try to run out the clock. By the way... I have 3600 dollars on this years unreceived and about to expire card. I will be back and will tell you if I got the card. Now I see I must call them daily.

I gave 3 stars because of the prices. -1star for food options. Prices on that site is ridiculous. Items that can be purchd on it are priced 3x higher than if I go to Wallyworld (walmart) and buy it myself. My husband contends saying "it's free!" but i think they're taking advantage of this system. I ordered a bathroom scale for $35 and when i rcvd it, it was dirty and broken. When i called nations it took an act of God to replace it.They don't do refunds. (God forbid i should ask for a refund!) I think they thought i would give up. I think the food options on the site are disgusting. Ive been eating organic since the early 80s and there is nothing useful to the human body either vitamin or food wise... My husband is a pt time Uber driver. He is always concerned if he encounters someone exp'ing a drug OD so I ordered Narcan just in case. My experiences overall have been some ok and some not ok so anyway thats my review

This company is a SCAM!..Online food items that are suppose to be healthy are EXTREMELY NOT healthy and TRIPLE the price. The app DOES NOT WORK! If by chance you can get the app to work after about 20 tries or MORE.. it BARELY cover any essential items in the drugstore.. Even though the app does not work at NO fault of ours.. they will NOT roll over the benefit to the next month. DON'T bother to call customer service..they are ignorant and will lie to you freely! This company is scamming off of our backs! I plan on reporting them!

Horrible joke of a company. As already said they have mostly third rate products at jacked-up prices. But the worst thing is, they also seem to use third rate delivery services that often make mistakes. For example recently, FED EX just messed up my order and didnt' deliver it. Nations knew about it, but still wouldn't send me my order. This has happened before. Goods come damaged, etc. I've called and the rep says they did something and turns out a month later they didn't do it, and then they tell me I'm out of the loop for them to do what I want. I'm using my monthly benefits towards paying my phone bill and they I'll buy my own food at appropriate prices.

After having been discharged from the hospital, Sentara Medicare Advantage contacted me and told me about this home delivery food benefits. I’m very pleased with Nations communication process. I was told in advance what day my food would be delivered. I received communication that the food was on its way and then I received communication that it was delivered . Packaging was outstanding , instructions simple to read. I will be recommending this program . Janet Norfolk,VA

Overpriced portal products cost 2-5x retail. It is designed to prey on those customers who are elderly/disabled who rely on delivery for everything. Pantry boxes contain about $12-$15 in produce and they charge $55-$60 for it.