Karl T.
Crappy expensive products on-line doesn't work often
The products are crap, expensive, odd quantities, and the on-line system sucks.
nationsbenefits.com is listed under Pharmacy & Medicine.
nationsbenefits.com (nationsbenefits.com) has 237 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Karl T.
The products are crap, expensive, odd quantities, and the on-line system sucks.
Vick
I quit ordering from nations benefits online because they are so outrageous on their prices. It is a ripoff! I just get my items at Walmart and the dollar general store. Anthem needs to go back to being able to order from Walmart online. I do not like the items that nations benefits have!
Eliot R.
Both the orders I placed did not ship within any reasonable amount of time. I placed a call to customer service both times. In each case they told me the order had not shipped and then tried to push me off the phone. I would not use this service again.
Tom G.
My health insurance provider is Viva Health. Viva designates Nations Benefits as their OTC option. Nations online service is almost comical. They provide a "security" feature that blocks me out of their ordering process. When I submit the info they request nothing happens. There is no response . I click on the "enable" feature and there is no reply. I called Nations Benefits three times and they inform me it is all Viva's fault. They tell me they will put in a request with their "IT section" and it will be 7 to 10 days before it is resolved. As of today it has not been resolved. I cannot place an order although I follow Nation's instructions. I addition, the hearing vendor Nations directs users to is less than professional. I tried using the vendor they recommended. They tested me, produced hearing aids, explained they only cost $2500 and expected me to make the purchase all within 30 minutes. I did not use this vendor and opted to pay an out of network audiologist without Nations assistance.
Ming P.
NationBenifits is a scam! Poor products, food is junk, and sodium is high. Poor choices. The markup is ridiculous. Many products are sold at the dollar store for half the price or less. I don't know how these insurance companies contract with them.
Mustlovecats
I sure wish Anthem would go back to Walmart for OTC benefits as this place sucks! They have a horribly limited selection and then price gouges you severely for what they do have. Also, your also supposed to receive your order in 48 hours, yet it usually takes over 2 weeks!
Andrew M.
Called ask for information about the card and where can I use it and was told to shop online. I might as well use this card at WALMART and go back to Humana. The person told me they worked for 20 years and had never had anyone ask them for places where i can use it around the area where live, and hung up the phone.
Rhonda
I wish Aetna would go back to CVS online ordering. Nation’s Benefits sells junk at 3 times the cost. Tum’s for $20? Forget about going into an approved store to use the card. Nothing is covered. Aetna do better.