nationsbenefits.comReviews of nationsbenefits.com

I have been lied to shined on and gas lighted since Jan 4th when my card stopped working. NOW 41 days later after DAILY phone calls to Anthem and Nations has gotten me nothing but frustration. They have every excuse in the book as rote answers and offer nothing more. NOW they want to generate me another phantom card after the mail lost the other ones BULLSH*T. I have heard EVERY lie you can imagine. They EXTORTED ME to buy their online $175 marked up 400% groceries now reaching their expiration dates. I smell a fleecing here. I had to bite at the 11th hour or lose the benefit that would go back to Anthem. I have been on the phone EVERY DAY since the 4th NOW they claim I can watch for my card on the last day of FEB or just spend the overpriced stuff from Nations online again. An investigation needs to ensure as I am seeing a pattern here. SOMEBODY is getting very rich off scamming Medicare.

I received a box of "fresh produce" which was not only sub-par in quality, but the cost on the Nations Benefits website was $61.20. When I added up the items at a local grocery store through Instacart, the total was $15.35. Someone is getting rich from either Medicare or the Insurance Company directly.

Taking away seniors' ability to buy online at popular retailers and then forcing them to buy seriously overpriced items, which don't last until the end of the month has to be a scam. This card is not "beneficial" to us AT ALL while we are not able to order online at reasonable pricing. Ordering at NB website is not really an option because of the pricing. What else can be done?

I been waiting since January first for my OTC FLEXCARD. Filed several complains lost out on January groceries benefit. NO ONE HAS RESPONDED TO ANY OF MY COMPLAINS.

I've been trying to receive an order that I placed in early October and was claimed to have been delivered 2 weeks later. I looked for the package the day it was delivered and it was no where around my house. After checking the tracking number the picture UPS provided was of someone else's house, wrong walkway and wrong carpet on steps. I called UPS and was told I could do nothing and that NB would have to file a claim. I called NB explained what happened and the rep said they would reship the order. A couple of days later I got a call that they would have to determine if they would reship. After several phone calls with heated conversations someone in their shipping department said it had been delivered and it would not be reshipped. They didn't care it was delivered to the wrong address, no reshipment. After getting the health insurance provider involved it is now almost 4 months later and still no shipment. I have moved form that state and no longer have that insurance, but they have been great in helping me to try and get what I should have received months ago. NB prices are absurdly over priced and ripping off the insurance companies, Medicare and Medicaid, not to mention the seniors forced to have order from them. Medicare, Medicaid needs to do a deep investigation into their shady practices.

They are WAY overpriced and ship damaged and dented products. There should be a way to report them for price gouging. Next year I will drop Anthem and go with insurance that doesn't use NB!!!!

List all products that's can be purchased with the grocery supplement. There seems to be a secret list that the company doesn't want one to see. They tell you one thing ; but, will decline it on the card. The worst part, they blame the stores for the problem, but it isn't. The only way I see the issue solved, is by a complete list of groceries that one can purchase; otherwise the problem will never go away.

App will not load on phone. Site does not recognize my sign in credentials. Site provides no product catalog. Site does not list available OTC amount balance. Items previously in catalog over priced and off-name brands, cheap quality. I don't know how I can use it this year.