National Geographic MagazineReviews of nationalgeographic.com

Customer service responded to my request quickly and resolved my issue. They were polite and professional.

Trying to cancel after a years subscription. Magazine is great. Trying to cancel is like sitting an exam with GCHQ. I’ve been asked to verify for over half an hour. Tried setting up an account and to cancel and I can because I already have one. When I tried to get a reminder code to sign in to access no code is sent (repeatedly). Honestly at this point just feels like a con to keep getting your money. Will anyone ever get back to me? Who knows? Is there someone working for the magazine having a laugh at making people jump through hundreds of hoops? its awful. wish id never signed up.

They cannot find my account yet my credit card continues to be charged for an annual subscription. My subscription was set to auto renewal but I cannot change this since nobody can access my account. Whether I call, try to log in online or send an email I get the same error that my account cannot be found. I was told to wait till I got the next issue as the correct account number would be on the mailing label. Well the mailing label came and it has the same account number that I sent them. I don't understand how nobody can find my account yet I am still getting the magazine and getting charged. Their subscription service is so suspicious. I might have to go to extreme lengths like freezing my card or reporting it lost so that I won't get charged again. Sorry Nat Geo but I can't support their shady subscription practices.

Uitermate slechte ervaring. Verschillende keren gebeld voor een bevestigingen van een inschrijving. Amateuristisch bedrijf. Niet instaat om na een inschrijving een automatische melding te doen Ga niet in zee met ze.

Purchased a subscription and was disappointed to find out the canadian Magazine only tells one after purchasing it that it is on USD currency. When I went to cancel my subscription they charged me again, then refunded a smaller amount even though I cancelled it within a few hours of purchasing it. Still awaiting canceling the second charge that they performed a day after my first purchase.

Chaîne de moins en moins intéressante à beaucoup baissé dans la qualité, de ces documentaire.Quant au replay proposé inexistant !!! Certains documentaires récents ne peu être revus ! Cette chaîne à perdus en qualité.Il faut mieux regarder sur youtube😉

Had some payment related issues which was patiently looked into by the associate Janien. Subscription successfully availed at last. The support team is very cordial and helpful.

I get the magazine in Italy and needed to change my mailing address. It was easier than I expected. I just sent not to the address on the magazine cover and they did it for me and let me know via email. They also sent the web link where I can do it on my own in future.