Tammy
I live in Delaware and I need a battery…
I live in Delaware and I need a battery for my Key Fob. Frank and Francis were super! They helped me with installing the battery. They made my day and will continue to go to Napa in Wilmington De.
The National Automotive Parts Association, also known as NAPA Auto Parts, founded in 1925, is an American retailers' cooperative distributing automotive replacement parts, accessories and service items in North America.
NAPA AUTO PARTS (napaonline.com) has 288 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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288 approved reviews, newest moderated first
Tammy
I live in Delaware and I need a battery for my Key Fob. Frank and Francis were super! They helped me with installing the battery. They made my day and will continue to go to Napa in Wilmington De.
R F.
Jay, Andrew and Danny. The Clovis Ca store is on their way to being the first choice store for auto parts customers and repair shops. Jay is a Parts Master and a legend in the industry. Andrew is coming up as a parts master. Danny is now a District Manager and know for his knowledge and leadership skills. I have moved all of my automotive business back to this store. Will be able to refer others back to this store. Andrew and Jay got me a part in 2 days that no else even had.
Alyse P.
I want to give a special thank you and shout out to Billy at NAPA Auto Parts Store in Peoria, Arizona. This wonderful man saved me over $4000.00 in collision repairs with a few clips and tape totaling a little over $20.00 to reattached a piece of trim that I was told had to be handled differently. THANK YOU BILLY…A Porter.
Ben D.
Price gouging Phone the rearest napa store an hour away for price and availability for a clutch kit and fly wheel for my corolla, $340 was the price given, in stock, i told them, "I"ll be in an hour". I got there and the price had baloon to $700+. What a waiste of fuel + extra carbon in the air not to mention my time. Got the same online for $300 all in. Very dishonest company. Never again
Consumer
Didn’t even want to give it one star but had to. I work in a garage and point blank refuse to fit any napa junk the products are shocking filters not draining and filter correct. Springs that don’t fit suspension arms failing after 2 months shocking products they are cheap for a reason and don’t get me started with the brake products.
ward M.
i ordered a master brabe cylinder and there were parts missing and store was closed so i had to make it work because i had no brakes an i paid full price don t they check and make sure all the parts are there i am not happy and would like a discounted proce no
James L.
Went online to purchase auto parts. The online portal "CLEARLY STATES" 20 percent off orders over 120 dollars. I purchased items totaling 121.00 dollars. When I went to checkout, the 20 percent discount was not credited. So I called customer service and they were "NO HELP" !!! I felt that NAPA Auto Parts "was" a grade above the Advanced Auto and Autozone. NAPA Auto is not a reputable outfit. I always like to patronize local business but NAPA is now going to receive ZERO business from me. I will buy from Amazon where parts and tools are less money and customer service is way better. 20 percent off you order is a NAPA Auto Parts SCAM !!!
customer
I had the best customer service experience ever at the Nappa on st Andrews Rd Matt is the greatest he helped me on a troublesome day very understanding uses empathy places himself in the customer shoes Matt deserves a raise guy create more matts anen