Al
Quick and responsive to my questions.
Quick and responsive to my questions.
Response from Nabers GroupFeb 6, 2023
Thank you for the feedback, Al. Happy to be here and continue to support you.

Nabers Group is listed under Investments & Wealth in Scottsdale, Arizona.
Nabers Group (nabers.com) has 267 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Investments & Wealth · Scottsdale, Arizona
Excellent

Investments & Wealth · Scottsdale, Arizona
Excellent

Investments & Wealth · Scottsdale, Arizona
Excellent

Investments & Wealth · Carefree, Arizona
Excellent
267 approved reviews, newest moderated first
Al
Quick and responsive to my questions.
Response from Nabers GroupFeb 6, 2023
Thank you for the feedback, Al. Happy to be here and continue to support you.
Tudor
very responsive to the chat questions , so far a great experience and prompt communication!
Response from Nabers GroupJan 24, 2023
Thank you, Tudor. Please keep the feedback coming and we'll continue to work hard to make the Solo 401k even easier for you to use!
John V.
Nabers group listened to my feedback and genuinely seems to be taking steps to make their customer service best in class.
Response from Nabers GroupJan 24, 2023
Thank you, John. Your feedback was excellent and we appreciate it so we can continue to grow. Keep it coming and we're glad to be on this journey with you :-)
Nicole
Super helpful and answered all questions. Easy process and stuck with their timeline.
Response from Nabers GroupJan 7, 2023
Thanks for your feedback, Nicole! We're glad to be on this journey with you. Keep up the great work!
Gary
Chelsea is awesome. She was patient, knowledgeable, and very helpful. She even stayed available to answer a few additional questions online after our phone call was over.
Response from Nabers GroupDec 16, 2022
Thank you, Gary! Our team is happy to support you and we'll continue to build tools to make operating your retirement plan even easier.
AP
This company charged my account for months even though I did not sign the forms and complete the set up because I discovered a Solo401K is not legal in my situation. I reached out to Nabers to ask for a refund and they ignored my request. I followed up later and they said they couldn't find the previous email. I forwarded my original request and they ignored it and only refunded one month of fees. (It's been going on for 6 months)
Response from Nabers GroupDec 7, 2022
Hi AP, thanks for your feedback. Unfortunately, we can't see the email associated with your review to look up your account, as your review seems to be anonymous. Please contact our Support Team at [email protected] using the email address you signed up with originally, and we'll be happy to see how we can help.
CD
Had an issue with logging in and Chelsea, helped me get it resolved. She asked the right questions and provided the right answers. Thank you Chelsea
Response from Nabers GroupDec 7, 2022
Thank you for your review, CD. We're glad to have Chelsea on our team and that she was able to help you resolve your issue. Her customer service skills are top-notch and we appreciate her dedication to helping our clients. If you ever need assistance again, please don't hesitate to reach out to us. We're here to help!
Fred
I was going to contact support to rollover funds (because I forgot how I did it last time), but found it was literally a click away (select your current 401k from a dropdown/list box) and Nabers created the documents/pdf for me. It's actually harder to change your phone number with them than get faxable documents. You do need to make it easier to change your phone number...
Response from Nabers GroupDec 7, 2022
Thank you for your kind words and feedback, Fred. We're glad to hear that the process was easy and that you found our customer support helpful. We'll pass along your suggestion to make it easier to change your phone number to our team. Thank you again for choosing Solo 401k!