MyzoneMyzone is an innovative wearable heart rate based system that uses wireless and cloud technology to accurately and conveniently monitor physical activity. Myzone delivers a fully connected solution for fitness club operators and is respected as the fit...
Myzone (myzone.org) has 922 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Robert S.
I think Myzone has been a useful tool to exercise and an incentive to do more. If I had any criticism of the system it would be that I would disapprove of your system of putting a user back to month one if they miss a month or fail to reach 1300 mets. To cancel that month is reasonable; but all the months in that category is grossly unfair. ( just for the record, I have never missed a month.)
Alan M.
ive had all the devices and by far my zone is my all time favorite. simple sleek design and measures accurately which gives immediate detailed information regarding training heart rate, calories, meps, and then add in social platform and competition. I refer this to all my clients and friends
Emma D.
I absolutely LOVE MyZone 💞 It keeps my consistent and I’m only 3 months away from Hall of Fame 🤪🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻💞
J K.
I have used the MyZone heart rate monitor for several years and it worked very well, It would provide real time feedback and I could trust that it was accurate. Over time, (several years) the device seemed to be losing it’s accuracy so I decided to switch to the new “Switch”. I thought the versatility of being able to wear it on my wrist, bicep or chest would be even better than the original. I have been completely disappointed. The newer switch has been replaced once already in the first 6 months and the replacement has the same issues. It does not provide real-time feedback consistently. The heart rate number will remain “frozen” on a number for minutes or just disconnect. Replacing the belt did not correct the problem. Wearing it on the wrist proved to be useless as it does not provide accurate feedback. In hindsight, I should have purchased a MyZone device similar to the type I first purchased, which worked great. MyZone representatives have been responsive to my inquiries, but the Switch does not meet the previously established standards in my experience.
Response from MyzoneMar 23, 2022
Thank you for providing this feedback--we truly apologize that you have had this experience twice now with the Switch. We do closely look at this input from our community and are committed to providing a quality product. We would like to get your unit back to the manufacturer right away so they can test and corner issues like the ones you've described. If you have time, please do connect with us at [email protected] and we can get you tracking accurately again with the device of your choice. In health and gratitude, Team Myzone
Maribel P.
Keeping me on track and motivated😍
JT
Unreliable device & poor customer service when the issue was reported
Response from MyzoneMar 23, 2022
Hi, JT, We are sincerely so sorry that you have had a poor experience. We would love the chance to investigate your support ticket and help get you tracking your workouts as expected. We do truly strive to provide accurate products and kind, knowledgeable support if the need for assistance arises and apologize this was not the case for you. You can connect with us at [email protected]. We look forward to the opportunity to make this right. In health and gratitude, Team Myzone
DRose
Love MyZone. Keeps me on top of my workouts etc and to get the most out of them.
Michael S.
Have been using Myzone for 5/6 years it is very useful
