Woof Pet IncReviews of mywoof.com

Customer service was super quick to respond to my email and offered an even quicker resolution to my problem. I am very pleased with their customer service.

My dog loves her Woof stuff - she has three pupsicles, 2 dental logs and a treat ball. She gets on every evening and they are indestructable. She is a tough chewer. She has figured out how to open the ball and eat the treat, but then she's a border collie, lol. I have had two pupsicles which would not open to clean or refill, and the company has replaced them immediately. Customer service is fast and very responsive.

I like the idea of having a substitute for regular peanut butter, because our beagle is addicted to it and has gained weight. I was all excited about getting your pupsickle container and pupsickle peanut butter refills, however, I must admit, I really don't like the smell of the container. Sydney won't go near it and I can't even stand to be in the same room with it. She tried it, so it is used now. I thought that I had the answer that I was looking for. I may reorder the refills, because I crumble it in her regular food. Patty

false advertising. the chew product is described in several places as being plant-based. come to find out a key ingredient is powdered antler bone. perhaps this business needs to reacquaint itself with the dictionary on plants vs animals. hint: if it comes from an animal it’s not a plant.

Well I don’t believe the quality of the product is bad, my dog didn’t like it. The problem I have with this company is their deceptive subscription practices. Two months later I received another two bones that I didn’t know I ordered because they automatically check the subscription box at checkout and it’s obscured from the buyer’s view. So in essence you’re automatically signing up for a subscription and then your next order comes without even knowing that you had selected the subscription box. Also, it’s not easy to find the cancellation section at their website. This is intentional and it makes them look bad. I would not recommend this company.

I was hoping this would be a healthy alternative to rawhide dog chew/bone but I am very disappointed in the fact that small and also medium sized pieces come off when my large dog is eating the bone. He even swallowed some small pieces and now I am worried. I specifically purchased these because it says it does not splinter off pieces.

What an amazing company! I had a problem that they resolved immediately and I couldn’t be happier. I will be recommending your company to everyone. Great customer service!

I reached out to customer service about a large Pupsicle I was having trouble opening after 5 - 6 uses. They responded to my email within hours, offered a replacement, and quickly shipped it at no charge. Super easy process, and it's so rare to get this level of personal attention, for which I'm grateful. I'm hopeful that this replacement will be easier to use after a few uses.