Tap ScoreReviews of mytapscore.com

We were so pleased with the service from Simple Lab. We were looking for an unbiased opinion on the quality of our water. Consumers Report mentioned them as one of the trusted labs. We followed their recommendations on which tests to purchase. Alton went above and beyond in taking so much time with us during the entire process, including the results and possible remediation. Multiple phone calls. He was so patient and kind and extremely knowledgable!!! Can't say enough about how we appreciate him and his company!

the teams are pure kind, patience and responsive!! very professional.

Hands down one of the most solid companies I have ever had the pleasure working with. The response time was faster and more thorough than any online experience I have ever had. Johnny was extraordinary in his feedback all the way through and even after the fact. I would recommend this company all the way!

Shelly was extremely kind, helpful, knowledgeable, and provided very fast replies. The test exceeded my expectations and the price was exceptional. Perhaps on the website you might want to mention in larger font USA to USA order included per-paid return label for collection included in the $350 price. :-)

Great attention to detail, knowledge and patience. A really positive experience.

Tap Score is an excellent service, and the SimpleLab team provided me with useful advice when I contacted them with questions upon receiving my water test results. I highly recommend them!

This is a upper echelon company. My test was lost by the postal service (no shock there USPS...), and I reached out to simple labs to tell them what had happened. Wouldn't you know they stepped in and called the post office too!! And when things didn't seem to be getting resolved they immediately mailed me a new kit at no additional cost. Truly a standup company that is there for their customers. Thank you for all the support!!! :)

Our lab test only took 5 days. The report was clear and comprehensive. They even provide remedies. We were hoping for better test results, but at least now we know what we are drinking. We now know there is something to be addressed. The customer service was exceptional.