Tony A.
Pretty reporting interface, but inaccurate.
I liked the reporting interface, which reads well and appears to give a very clear picture of what is in the water tested and what can be done about it. Cons: Upsale of 50% ($100) for advanced spring added a single result about microbial activity which read = "too many to count". No other information was given even after I wrote them to ask why the high premium without any kind of treatment suggestions or details. Accuracy = the fancy report came back with cause of smell focused on Manganese. After adding a high end manganese filter I eventually figured out the actual issue had been an accumulator tank (similar to a problem RV's have). So while the detailed results allowed me to design a filtration system to match the results, they did not end up matching the water system the sample came from. Best guess is swapped results from someone else's sample. Conclusion = I paid almost $300 to then be allowed to built a filtration system for someone else.
Response from Tap ScoreAug 12, 2023
Hi Tony Johnny here, I am so sorry for the trouble caused. Very unlike us and certainly disappointing. It sounds like we should chat and discuss the results and help get to the bottom of this. Can you reach out to me please on our site’s live chat or give us a ring/email to [email protected] Thank you Johnny



