Tap ScoreReviews of mytapscore.com

Easy instructions and great costumer service. Lot's of resources to help clarify the information.

Excellent customer Service. We had a quick notice requirement and they exceeded our expectations. They worked with us the whole way and they met our needs before our drop dead date. Highly recommended.

Amazing experience, Kelly was so great and helpful. Can’t believe we were able to get the results so quickly. I would recommend them to anyone!!!

The process was easy and very efficient. The website is user friendly and I was able to share my report with people. The customer service(Kelly, specifically) was very helpful with my water retrieval questions and after figuring out the next step with my results.I appreciated the different ratings on my results(federal guidelines, EPA, etc). I have installed and whole house water filter and will repeat another test with Tapscore in a few weeks.

Tap Score team in particular was so helpful. we tested our well for the first time in a decade and found some uranium and iron and bacteria. Kelly helped us pick out a great filtration provider to help solve the problem. Ill be back!

Tap Score was consistently finding arsenic in my water (6 times over 18 months) but when I ordered a specification test it came negative. After several emails i was offered to redo the test if I pay for shipping. I ordered the same test from a different company and it came positive with a break to arsenate and arsenite. I understand errors are inevitable but not admitting them and not correcting is unacceptable.

Five stars to your company and Kelly! We have well water and had concerns about black gunk in our toilet tanks and orange ring in toilet bowl water. We did not know which way to proceed whether chlorine shock for iron bacteria, water softener, whole house filtration system, etc. Your lab test with instructions helped us make an informed decision as well as saving us money by identifying which system would suit our circumstances based on the water test results. After reviewing our results Kelly patiently and systematically answered all of my questions in detail. Now I can proceed with improving the quality of our water as well as prolonging the life of plumbing and appliances. The only addition I would make is to add to cardstock instructions (for iron bacteria testing ) reminding the user to put a piece of white paper behind sample before taking photo. This was in the online instructions, but not on the card stock instruction. Our photos turned out ok but definitely easier to evaluate with the white backdrop.

I had a very positive experience dealing with SimpleLab. The process was easy and the test results were thorough. When I asked questions online, everyone was patient and kind and very knowledgeable about what they do. I highly recommend SimpleLab.