Myplaydirect is listed under Hobbies.
Myplaydirect (myplaydirect.com) has 252 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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이서영
I didn't get an album by estimated time and I had a problem So I emailed and they were fast and they helped me and I got it Because of three amazing customer service people I relieved It's hard to say cause I'm not an English speaker but yeah THEY ARE AMAZING Thanks (name), (name), (name)! And I'm sorry!
Frank
I had an issue with an item that I ordered and within a few hours of sending a message to customer service, it was resolved and I am 100% satisfied.
jean
you guys were fantastic and responded to my questions well thanks for all your help!
fouronedirection
pre Ordered four package..after original order cancelled. Payment taken out on 13 November album due for release on 17 November. NO delivery of item still showing as processing, numerous e-mails promising delivery nothing materialised promised 50% refund for inconvenience and goods. NOT received either. Asked for FULL refund as purchased elsewhere...as don't have a problem with stock. Was notified was shipped from the UK so whats the delay, refusing to answer any e-mails I send. Obviously a dodgy website avoid at ALL costs if everyone looses £20 they making a nice little amount daily. Have notified fraud department at bank and police so they can deal with them. PLEASE avoid at all costs don't waste your time and especially your money. They have a nice enticing website with one direction for the sole purpose of reeling in all the teenagers to get their parents to order from it. Waiting now to see what else they have done with my card details as obviously NOT a legit site. Sony and syco should be ashamed being affiliated with the site.......
richie
The exclusive ozzy autographed poster must be seen to be believed, incredible, huge 24x36 size, mine is in a black frame, so nice! Mine is not for sale at any price, you must get the fan bundle before thier gone. And myplay customer service is top notch.
Megan S.
I pre-ordered 1D's new album on 7th November. The album came out on the 17th November but no sign of my order so I contacted Customer Services to ask where it was & got this response: We apologize if your order has not yet shipped. We normally ship pre-orders before the official release date. I will check with our warehouse why your order hasn't shipped yet and will give you an update as soon as I find out. If your order ships in the meantime, you'll receive a shipping confirmation email with shipping details. Then silence for 24hours and no change on the order status so I try emailing them again and eventually get this response: This is a follow up email with regard to your order (E50EA7247A) from MyPlay Direct's One Direction Store. Your order is scheduled to ship on Thursday, November 20th. Again, we're sorry for the delay and as a way of apology, we've requested a shipping refund (£1.69 GBP) from our billing department. We'll get back to you as soon as we hear back and gets a confirmation that a refund has been processed. As soon as you order ships, you'll receive a shipping confirmation email from us. So my pre-order for an album released on the 17th wasn't even going to ship until the 20th! I could have just waited until the 17th and walked into a shop. I'd also tried their Customer Services on Twitter who also told me it would ship on the 20th so I resigned myself to waiting until the 21st. So guess what no shipping confirmation email received today on the 20th which means it hasn't shipped! It still says 'processing' for the status which is what it's said since Monday so no change. And can I get any response out of them? NO! They don't respond to their stupid email support where you can only ask questions they specify. There's no telephone number so you can't speak to anyone and they seem to pick and choose who they reply to on Twitter. Absolutely rubbish. Never, ever buy from this dreadful company.
Don S.
Great way to do business, your easy to use, quick with help... kinda fun.
Theresa P.
HI WATING FOR AN ANSWER FROM SOMEONE ABOUT MY AUTOGRAPHED POSTER I DID NOT RESIVE. I KNOW THAT NICK JONAS IS A STANDUP. GUY SO I KNOW HE WILL DO THE RITE THING ILL JUST WATE THANK-U! ALWAYS THERESA J. MAFFIA!
