My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityOct 2, 2024

Hi, Thank you for your kind words! We're thrilled to hear that the results were helpful in identifying your dogs' sensitivities and that they confirmed an ingredient related to a health issue. If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help! Kind regards, Customer Care Team.

Response from My Pet SensitivityOct 2, 2024

Hi, That's wonderful to hear! We're glad you're excited about starting your new diet. If you have any questions or need support along the way, feel free to reach out. Best of luck on your journey! Kind regards, Customer Care Team.

Response from My Pet SensitivityOct 2, 2024

Hi, We're sorry to hear the report did not meet your expectations. We aim to provide as much detailed information as possible, and we'd appreciate any specific feedback you have so we can improve our service. If you'd like further clarification on your results, please don't hesitate to reach out to our customer service team for assistance. Kind regards, Customer Care Team.

Response from My Pet SensitivityOct 2, 2024

Hi, It's great to hear that My Pet Sensitivity was so helpful for your pup! Discovering a nickel sensitivity must have been a game-changer. If you ever need more insights or have questions about how to make further adjustments for your dog, feel free to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityOct 2, 2024

Hi, We appreciate your feedback. It can seem puzzling when familiar items appear on the sensitivity list, but sensitivities can develop even to frequently consumed foods. We recommend gradually removing those items from your puppy’s diet to see if there’s any improvement in their symptoms. Please feel free to reach out if you need further assistance with the results or implementing changes. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 2, 2024

Hi, Thank you for your feedback! We're happy to hear you found the process quick, easy, and informative. It’s definitely surprising to learn about something like a dog being sensitive to cotton, but we're glad the test provided valuable insights. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 1, 2024

Hi, We appreciate you sharing your concerns with us. We apologize for any confusion regarding the location of our lab and the processing of your sample. We strive for transparency in all aspects of our service and would like to address your concerns directly. If you'd like, we can provide more detailed information about our lab and how we process results. We are also sorry to hear you are dissatisfied with your report and are committed to reviewing your case thoroughly. Please reach out to our customer service team, and we'll do our best to resolve this for you. Kind regards, Customer Care Team

Response from My Pet SensitivityOct 1, 2024

Hi, Thank you for your feedback! We're glad you found the information beneficial and appreciated the price. We apologize for the delay in receiving your results and will continue working on improving the turnaround time for a better experience. Kind regards, Customer Care Team