My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Mrs J G.
Great service, very quick test results. And every single step was clear and simple.
Response from My Pet SensitivityOct 4, 2024
Hi, Thank you for your positive feedback! We're thrilled to hear that you found our service great and that the test results were quick and easy to understand. If you need any further assistance or have any questions, feel free to reach out! Kind regards, Customer Care Team
Allison F.
Jasper has been dealing with allergies for a year. After trying the elimination diet and cleaning constantly. I tried doing a test to determine her allergies. Now she is thriving a bit better and I have a better chance on removing her allergies from my room.
Response from My Pet SensitivityOct 4, 2024
Hi, Thank you for sharing Jasper's journey with us! We’re so glad to hear that the test has helped improve his condition and that you’re now better equipped to manage his allergies. It’s wonderful to know he is thriving a bit better. If you have any further questions or need support, please don’t hesitate to reach out! Kind regards, Customer Care Team
Morgan B.
Very easy to submit sample. The clear results Have been so helpful on this journey with our dog.
Response from My Pet SensitivityOct 4, 2024
Hi, Thank you for your kind words! We're delighted to hear that you found the sample submission easy and that the clear results have been helpful in your journey with your dog. If you have any further questions or need assistance, please don’t hesitate to reach out! Kind regards, Customer Care Team
Jess T.
Fantastic and very quick. Alot cheaper than vet prices
Response from My Pet SensitivityOct 4, 2024
Hi, Thank you for your fantastic feedback! We're glad to hear that you found our service quick and cost-effective compared to vet prices. We appreciate your support and are here if you need any further assistance! Kind regards, Customer Care Team
Faith
With this test we received the answers we needed! Now we know what food was causing the issue.
Response from My Pet SensitivityOct 4, 2024
Hi, Thank you for your wonderful feedback! We're thrilled to hear that the test provided you with the answers you needed and helped identify the food causing issues. If you have any further questions or need assistance in the future, please feel free to reach out! Kind regards, Customer Care Team
Rebecca
Thank you for doing the test for my dog. But your test results are so hard to understand.
Response from My Pet SensitivityOct 4, 2024
Hi, Thank you for your feedback. We’re glad you chose us for your dog's test, but we apologize for any confusion regarding the results. We strive to make our information as clear as possible, and we appreciate your input. If you have any specific questions or need assistance in understanding the results, please don’t hesitate to reach out to our team. We’re here to help! Kind regards, Customer Care Team
Nicole D.
Very easy only think I wish the website had was food recommendations for the dogs specific allergies
Response from My Pet SensitivityOct 4, 2024
Hi, Thank you for your feedback! We're glad to hear that you found the process very easy. We appreciate your suggestion for food recommendations tailored to specific allergies for dogs, and we'll definitely take this into consideration for future improvements. If you have any other questions or need assistance, feel free to reach out! Kind regards, Customer Care Team
Traci
The tests results were great, but it took almost 3 weeks to get the results. It says on the box 3-5 days. That is very misleading. When I contacted them worried that my sample was lost, they informed me that it goes to a processing center first and takes about 2 weeks to get to them.
Response from My Pet SensitivityOct 4, 2024
Hi, Thank you for your feedback. We're glad to hear you found the test results great, but we sincerely apologize for the delay and any confusion regarding the timeline. We understand how important it is to have clear information, and we appreciate you bringing this to our attention. Your experience is valuable to us, and we will work on improving our communication regarding processing times. If you have any further questions or concerns, please don’t hesitate to reach out. Kind regards, Customer Care Team
