INNOVOINNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Phyllis F.
The first pair of shorts are faulty. I have not received the second pair yet.
Response from INNOVOAug 6, 2021
Dear Phyllis Thank you for taking time to leave your review. I can see from our records you have received your new garments. If there is anything we can help you with, please do not hesitate to reach out. Kind regards Christina
Alan N.
After a live chat over the shorts being way to big, I was told I would receive a smaller size in five working days, I’m still waiting!
Response from INNOVOJul 14, 2021
Dear Alan Thank you for taking the time to leave a review. I have asked our customer care team to reach out to you directly to track your replacement and ensure you will have as soon as possible. If there is anything else we can help with, please do not hesitate to contact our dedicated customer care team on free phone 0800 028 5687 or email [email protected]. Kind regards Christina
Judith C.
Unfortunately after I ordered the device, I found that my hip replacements made me unable to use it. They were very helpful in helping me return it and issued a refund quickly. It sounds like a great device and I wish I was able to use it. I think the list of contraindications could have been made more readily available but once I found it, they were helpful. So I am giving 5 stars to the people I had contact with and the ease of the return.
Walter
Ich bin vom Innovo Beckenbodentrainer sehr zufrieden, wenn nur die Belieferung der Haftklebepads besser wäre. Die Lieferung nach Deutschland dauerte 1 Monat, nachdem es einmal von Hermes zurückgeliefert wurde. Von 4 bestellten und voraus bezahlten Pack Haftklebepads am 1. Juni sind bis heute, 12. Juli, erst 2 Pack bei mir angekommen. Das kenne ich so nicht von Innovo und bin sehr enttäuscht. Ich musste schon einige Male reklamieren, was nur per Mail in Deutsch geht, denn am Telefon wird nur englisch gesprochen. Nach Deutschland geliefert wird aber.
MRS PAMELA R.
I start my 3rd week next week , things seem to be going okay for me but it is early days , thanks for the help when I phoned up .
Mrs Elizabeth S.
In fairness, the team at Innovo have now contacted me by telephone and email to help me recitify the problem. So, Trust Pilot has helped me to get a good response from the company. I will continue to use the shorts and hope the troubleshooting suggestions will work. If so, I will return and add to this new review. If the product is good and works I will be the first to praise it. It seems to have helped very many women. I just hope I will be one of them.
Response from INNOVOJul 13, 2021
Dear Elizabeth Thank you for taking the time to leave review. I am sorry to hear you having some issues with your Innovo. Our customer care team have reached out to you yesterday via the phone and email to offer advise on how to fix the issue. Please feel free to reach out at a time that is convenient to you on free phone 0800 028 5687 or email [email protected]. Kind regards Christina
Janet M W.
Great customer service! They quickly replaced a wrong size. Can’t wait to see results.
Lois B.
Delivery was excellent.
