Vickie M.
Customer service took excellent care of…
Customer service took excellent care of my issue. I highly recommend this product as it works and the company stands behind it.

INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Vickie M.
Customer service took excellent care of my issue. I highly recommend this product as it works and the company stands behind it.
Mary M.
Emma was very professional and so helpful in providing excellent customer service.
Darlene J.
Everyone I have talked to from Inovo has been extremely helpful and polite.
Jonann H.
Excellent customer service
Diane S.
It’s only been about 10 days and I already noticed a big difference. Usually after dinner we go out in the den and watch some tv and I would sneeze very loud and of course I would leak a little. And it would be all downhill from then. After 10 days here is a big difference. I am so grateful for Innovo I will recommend this to all the women I know.
SSH
Did not arrive on scheduled date. Was 2 days later but you were advised it arrived early. Pants are the right size but legs are to big for me. A smaller pair will not pull up over my hips as these are slightly tight. I have to place a pillow up under my knees to make them stick to my skin.
Response from INNOVONov 15, 2022
Hi SSH, Thanks for your review, and we're sorry to hear that you're having some challenges with the INNOVO fit. I will ask our Customer Care team to contact you to discuss your feedback in more detail. Danny
Sally S.
the shorts i have do not have a dotted line on the backside. (see page 15). i can use the picture to hopefully place the pads in the proper location.
Response from INNOVONov 14, 2022
Hi Sally, If you have any difficulty with getting the most from your INNOVO, please don't hesitate to contact our Customer Care team on 833 891 6369 or through [email protected]. Danny
Alfreda
I was told 3 times that my refund was processed. The first time an email account that I haven’t used in 20years was used (not the one I used for my original PayPal payment); 2nd time I was told it had processed and I would see it in 1 day max; 3 days later I called again and was told it did not show as processed but they would expedite it. My return was received by them on October 25 showing I would receive the refund in no more than 5 business days. I finally rec’d it on Nov 11. And, they issued it as a payment for services, not as a refund so I was charged a service fee by PayPal. I would not recommend this company at all!!
Response from INNOVONov 14, 2022
Hi Alfreda, Thank you for your review and apologies that the refund process has not proven straightforward on this occasion. If you could please contact our Customer Care team through [email protected] with further details of this service fee applied by PayPal, we will be happy to investigate further. Danny