Rebecca R.
I have had trouble fitting the right…
I have had trouble fitting the right size but they have always been helpful with exchanges.

INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Rebecca R.
I have had trouble fitting the right size but they have always been helpful with exchanges.
Susan
Very helpful and kind throughout troubleshooting. Clear direction and follow-up instructions
Verona C.
No one is there to answer. Obviously, most women will use this before work. I’m calling in the morning. Your customer service team probably could help more people in the mornings.
Response from INNOVODec 5, 2022
Hi Verona Thank you for taking the time to leave a review. I am sorry the time you called or offices were closed. Our customer care team are available from 9am to 7pm ET. I will arrange for our customer care team to reach out to you and arrange a time that is suitable for you. Kind regards Christina
William G F.
Most of the time it doesn't work on the first try. Very sensitive to movement when it does work.
Response from INNOVODec 5, 2022
Hi William Thank you for taking the time to leave a review. I am sorry to hear you are having some issues with your Innovo, I will arrange for one of our dedicated customer care team to reach out and provide assistance and advice. Kind regards Christina
Vicki N.
I've used Innovo for a week now and so far I like it. The intensity is pretty strong and I can feel the pelvic floor contracting and relaxing. The only reason I took off a star is because the instructions don't appear to be the same as the model I received. The instructions show the pads in different places so it is hard to figure out just which one isn't connecting when there is a problem with connection. So far other than the instruction issues, I have no complaints. Time will tell if I get the desired results after 12 weeks. The only question is: Should I keep using it occasionally after that?
Response from INNOVODec 5, 2022
Hi Vicky Thank you for taking the time to leave a review. One of the big advantages of using INNOVO is that your awareness of your pelvic floor increases. Maintaining a healthy pelvic floor after the therapy is completed depends on the individual and their specific condition and improvement rate. As a general guide, we recommend you reduce the use of INNOVO from five days a week to 1-2 times a week. This will ensure that the results achieved will be sustained. Kimd regards Christina
Sonya
At first, the sensation was startling. This is my second week so my body is still adjusting. I have hit my size intensity level.
Nancy J. R.
Good Morning. I was a PT for over 45 years and I now live in a Continuing Care Retirement Community with 1200 aging in place people. I know from hearing about all the stories here, as well as the research, that incontinence is a real issue and one reason assisted living places have a problem retaining staff. To this end, I purchased an INNOVO unit 2 weeks ago and I have been trying to increase the power to get to the #50 (size 5) to feel a contraction. What has happened is that I can’t go beyond 45 comfortably and the use has kicked off sciatica in my right leg. In 2017 I had an L4-5 fusion with decompression laminectomy and this wasn’t a contraindication to my knowledge. I bought this unit so that I could see the “ease of use” for older folks (I am one of the youngest here at 70) so that I might recommend it. I have minimal incontinence and it really isn’t the typical SUI which others have. I just “leak lightly” periodically but I wanted to nip this issue in the bud and my dear friend and colleague Dr. Rebecca Stephenson (APTA Women’s Health leader) said that the woman who designed INNOVO and the product itself were worth trying. I have paused my use to calm down the sciatica episode and will try again. However, I may be outside of the 30 day window to return the unit which I may have to do. I recycle everything and wouldn’t want to throw out this unit as it is perfectly fine.
Response from INNOVODec 1, 2022
Hi Nancy Thank you for taking the time to leave your detailed review. I will arrange for one of our experienced customer care team to reach out to discuss your experience to date a provide further assistance. Kind regards Christina
Carol D.
I don’t get much stimulation from the front of the shorts. It’s kind of hit or miss. I don’t know if they’re too big, but the majority of the stimulation comes from the backside.
Response from INNOVONov 30, 2022
Hi Carol Thank you for taking the time to leave a review. We recommend using the Innovo for the full 12 weeks to see the best results, From reading your review it sounds like your Innovo is working as it should. When you start using Innovo you will feel the contraction in your buttocks initially but as you increase the intensity level you will start to feel the contraction move to front and then you will experience a "squeezing," "tightening," and or "lifting" between your legs as your pelvic floor contracts. It's still early days-keep going! if you feel the shorts may be too big, please don't hesitate to reach out to our dedicated customer care team to discuss the fit of the shorts and if needed they can arrange a free size exchange. Kind regards Christina