INNOVOReviews of myinnovo.com

3.91,726 reviews
Health Equipment

INNOVO

About INNOVO

INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.

INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: myinnovo.com
Website: myinnovo.com
Category: Health Equipment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

INNOVO reviews

1,726 approved reviews, newest moderated first

Brenda D.
Sep 20, 2019
Good service
Excellent service, quick and efficient, good website , the only problem I had was on the live chat unfortunately wasn’t able to connect and never received an answer to a question I posted but overall good
Response from INNOVOSep 24, 2019
Hi Brenda Dodd, Thank you so much for leaving a review, we are delighted that you have had such a positive experience with INNOVO. As for your query if you would like to give our customer care team a call on 0800 028 5687, or you can send us an email to [email protected] and we will be more than happy to answer any questions that you have. Kind regards, Therese
customer
Sep 19, 2019
Early success
I have only used this for 3 days but have noticed an improvement already. I wish I had discovered this a few years ago Thank you for improving the quality of life
Response from INNOVOSep 20, 2019
Dear customer, Thank you for your kind words, we really appreciate it. We are absolutely delighted that you are achieving such positive results already! Improving quality of life is really important to us, so thank you for your feedback. Please let us know if we can help with anything else. Kind regards, Therese
Andrew T.
Sep 19, 2019
Goods arrived on time as described
Goods arrived on time as described
Response from INNOVOSep 19, 2019
Hi Andrew, Thank you for taking the time to leave a review, we really appreciate your feedback. We are really excited to hear how you get on with your INNOVO over the next 12 weeks. Please let us know if you have any questions, or if we can help with anything else. Kind regards, Therese
Mrs W.
Sep 14, 2019
I have ordered the innovo
I have ordered the innovo, a week ago, but i have not received anything other than the order has been received...and my deposit has been taken out
Response from INNOVOSep 18, 2019
Dear Mrs Weller, I am sorry to hear that you have not received your INNOVO. Thank you for informing us, this is very unusual. We have checked your order details and unfortunately it looks like your package had been lost in transit by the courier. Your INNOVO is now being reshipped and should be with you within 2-3 business days, apologies for the delay. We are looking forward to hearing how your get on with your INNOVO over the next few weeks. Please let us know if we can help with anything else. Kind regards, Therese
Emily M.
Sep 12, 2019
Life transforming.
Life transforming.
Response from INNOVOSep 18, 2019
Hi Emily, Thank you for taking the time to leave a review, we love receiving feedback like this from our customers! We are delighted that you are achieving such positive results with your INNOVO. Please let us know if we can help with anything else. Kind regards, Therese
Joanne W.
Sep 9, 2019
Misleading
It was only when this product was delivered and I read the full set of instructions that I realised you cannot use this product if you have a coil fitted. I did check the section which lists who the product is unsuitable for before I made the purchase. It did state cannot be used by anyone with a metal implant, in the abdominal area, which I immediately thought it meant metal hip etc, it also said including IUD. I didn’t know IUD meant coil, but the instructions you receive with the product clearly state IUD also known as coil. Why wasn’t it listed like this on the website, I feel like it was deliberately displayed this way and I feel like I’ve been conned. I cannot comment on whether the product works cause I cannot use it.
Response from INNOVOSep 10, 2019
Dear Joanne, I am so sorry if you felt our counter indications seemed to be misleading, as we try our best to provide customers with as much information prior to purchasing. Please note as per the counter indications listing it is only coils which contain copper that is counter indication, if you are using a coil which is made from primarily plastic such as the Mirena coil it is ok to use the Innovo. If you do have a copper coil fitted, please contact us on freephone 0800 028 5687 and we happily arrange a full refund. Kind regards Christina
Evelyn C.
Sep 9, 2019
Not to be used with metal implants.
I saw many adverts for this before buying. Nowhere did I see It should not be used if you had a metal implant. There was a quick start with it so, like most people, I just read that and did not look at the handbook first. Nowhere was there any mention about the metal implant, except in the handbook. I had tried it three times before I found out that, as I had had a full hip replacement, I should not be using it. After some discussion Innovo agree to take it back. It came from Germany and cost over£25 to return and in spite of sending proof that it arrived 2 weeks ago, I have not been given a refund. They say it has not arrived!!
Response from INNOVOSep 11, 2019
Hi Evelyn, Thank you for taking the time to leave a review. I am sorry that you were not aware of the contraindications, you can find the full list on our website on the FAQ page. With regards to your refund I can see from our system that it was processed yesterday, so it should appear in your account within 3-5 business days. Please let us know if you need any further assistance or if we can help with anything else. Kind regards, Therese
Claude E.
Sep 6, 2019
Efficace et simple d'utilisation
On ressent vite les bienfaits. L'utilisation est simple et on y prend vite gout.

INNOVOReviews of myinnovo.com

About INNOVO

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

INNOVOReviews of myinnovo.com

INNOVO reviews

Good service

Early success

Goods arrived on time as described

I have ordered the innovo

Life transforming.

Misleading

Not to be used with metal implants.

Efficace et simple d'utilisation

About INNOVO

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

INNOVO reviews

Good service

Early success

Goods arrived on time as described

I have ordered the innovo

Life transforming.

Misleading

Not to be used with metal implants.

Efficace et simple d'utilisation