INNOVOReviews of myinnovo.com

Fed Ex lost our shipment, poor follow up on Innovo's end at First until I got Erika involved. After Countless Hours on the Phone and a Red Label Re-shipment it was still late from Fed Ex, We are in day #2 trying the product out so too early to tell but Fed Ex should be def Fired as an Innovo Shipper. Worst service ever by Fed Ex.

Shorts are a poor fit and only 2 pads make any contact if tingling is a sign of working. And I hate that they are wet and cold when pulling on! Very very disappointed especially as they are so expensive.

The pants were baggy in the legs and hip so I have to wear some exercise pants over them to get proper contact. I measured correctly according to your chart. They seem to work ok with this adjustment.

Question was answered promptly

Was delivered within afew days. Was worried about the size so contacted customer services and received a very prompt reply. They were very helpful and their advice was spot on.

No problems with ordering and shipping. Just started last night and I am so excited for what this can do for me. I want some freedom to exercise, cough and laugh!

Update from my experience with company. Avoid like the plague! It caused an awful reaction to my skin. For what the item is used for and open irritated wounds, just imagine what that is like. Contacted them via email because working for NHS & no time to call, battling Covid, explained. 1st said unable to return & no refund for an item that was worn. They sent back another asking for medical form to be filled in. Due to working long hours I just explained again problem in an email, rather than having to fill in form. Personal discomfort of open wounds due to irritation. Received no reply so thought all ok, so threw them away as previous email from them said unable to return.Now saying unable to refund if not returned, so having to fully pay for the item, which I havent got. First its email from them saying unable to send back, then want them back. Havent got them. So have been in pain with their product, then having to pay for something I havent got. Do not buy. A lot of aggrevation for an NHS key worker!!!!!

Delivery was quicker than I expected