GardynReviews of mygardyn.com

My Gardyn came fast and was easy to put together. I've had it about a month and plants are all growing and I've already harvested some salad. I would recomend this to anyone.

I love my Gardyn!!! From my first harvest, we had enough lettuce for 3 wks!! And it's the BEST lettuce I've ever tasted in my life. I'm so happy that I made this purchase. I believe that the nutritional value in the produce makes it worth cost.

I love my Gardyn and all of the support I get from Kelby

Pump failure - I followed the instructions on troubleshooting the pump from the app. Then sent pictures and a request for a replacement pump. I opened a chat and my tech pulled the incident number and escalated my issue to the service reps. I'm very satisfied with the response especially because it was the weekend and I didn't expect to get a response until Monday! I was presented with the replacement option within hours and expect to have my replacement lid in a few days.

This product is amazing. Everything is simple and if you don't understand something there is a help section. All our plants sprouted and we are looking forward to years of indoor growing. You even get reminders when it's time to do something like feeding. The lights are controlled on a schedule you set. And you can peek at your plants on the cameras when you are away from the house. Thank you!!

I am very satisfied with this product overall. All the plants are already coming in and I have not had any issues. The Gardyn is so automatic and easy to use. The app is great and designed very well. I am still in my first month since I received it, but I love it. My only critique is about the membership. I have already received 10 free new cubes and I will get another 10 this month. I can store them in refrigerator, but maybe a better way is an optional delayed start for people who have just purchased the Gardyn? With that said, I would still recommend the Gardyn and the membership to anyone who reads this. Thanks!

It is very difficult to connect, we got a dead unit on arrival which was replaced, and then later the new unit died and had to be replaced...it took a lot of hounding the company to get anywhere on the second replacement. We had to manually pour water into it for weeks while trying to get a replacement. And that's all it does...water the plants. It's a HUGE MESS to keep clean because the moisture seeps out of the columns. Mold grows on every single pod. Insects are attracted to it like a magnet. The only thing gardyn does is send new pods and reminders to fill up the water, trim the roots...etc. This is not a system designed for indoor use, nor outdoor use. It's a nice idea but not at all practical for most people. Per Gardyn's subsequent response: The unit was dead and your team prompted me to go through the reconnection process several times, despite the fact that the unit was completely dead. I knew this because 1. I CAN HEAR the electronics and 2. The reset process did not create a response. But, Gardyn seemd to think I couldn't make that judgement and insisted that I keep holding the button down. Over and over again. Continuously arguing with a customer is RUDE. And here you are doing it again, arguing with me. Your team was TOTALLY unresponsive to my request for a new unit until I contacted them via social media and made comments directly on their posts. Immediately after I began hounding them, a replacement was sent as requested. An excuse was made as well, noting the small size of the team. Gardyn obviously must think very highly of itself internally but what it has demonstrated to me is an inferior product with inferior support.

I'm loving the ease of use and fresh salads everyday!