GardynReviews of mygardyn.com

I am on my 3rd water pump in less than one year. There instructions on replacement do not work. I have sent several messages to Gardyn- they do not respond. I cannot recommend this company. In recent days I have had several highly successful E-Mail exchanges with the Gardyn Support team. The original problem must have been caused by workload issues. My thanks to Trustpilot and The Gardyn Team for their efforts in resolving my problem...

Absolutely love my Gardyn! Living in a tropical environment I can’t grow things like lettuce greens very well. I also live in a condo and have no outdoor green space I can experiment in. The Gardyn is not only beautiful in my home but supplies me with so much wonderful green veggies! No more bags of lettuce in my fridge! I’m so thrilled with my purchase. I opted not to pay the additional fee for Kelby and the membership and I have no regrets. Their customer service is phenomenal and there is the most unique group of Gardyners online who are passionate about hydroponics and are happy to provide experiences and help. I love this system and the community that comes with it!

I am very disappointed in the app and help with gardyn. The app is very basic and is not user friendly. I expected much more. Kelby gives instructions based on a set calendar and not your actual plant growth. You must read everything in the help section and cannot rely on kelby. It takes 2-3 days to get a response from customer service. Need to send email, no number to call or chat with actual person just a bot. The device itself it very nice and seems to work well but sold as a smart system.

I received my garden Saturday. With no plants. They have no one 800 number. Today is Tuesday I finally heard that they will be sending my plants. Customer service is nonexistent. You would think they forgot to send the plans that they would send them a little quicker than Usps. They will supposedly get here Friday. Talk about feeling left completely alone. Oh the strap that attaches it to the wall broke as soon as I tried to connect it. Broken into two pieces You would think spending $1385 for two-year plant subscription and electronics would get you the plants sent at least two day express! LOL they just don’t care. I will follow this up… Hopefully their customer service comes to life…

So first of all I should say I don't have a green thumb at all, but managing a Gardyn is the easiest thing to do. I took the one-year membership and put it on auto-run with the app. The only thing I would say, is that you get soooo many salads/veggies, that it's better for a 3-person family rather than just a couple?

I purchased my Gardyn in June and was quickly growing food for my family. Salads daily, Kale and Amaranth added to shakes, Tatsoi and Greens at dinner, fresh herbs (with enough to dry and store). My husband thought I wanted it only because it looked like a beautiful piece of art, which is does, and has been pleasantly surprised with how much food we are producing.

I like the Gardyn. I would give it 5 stars if I could reset it and if it didn't cost so much. I had to shut my Gardyn down for a while and now my app doesn't line up with the pants. I recently learned of another tower garden that I would have purchased had I seen it first. You never change the water and there is a ph balance checker and correcting solution.

I'm happy with my gardyn!! i love your service. this helps me making my process to have healthier.