GardynReviews of mygardyn.com

First, they charged my credit card for a membership that I didn't sign up for. They must automatically enroll you for yearly membership renew without your choosing that option. It states on their account that they do not store your credit card information so how did they charge my card? Secondly, it is ridiculously expensive and you get very little vegetables for the effort. I figure it has cost me 100 dollars per bowl of salad I've harvested. Customer service is a joke. Do not buy....

I have two now, I could not resist a sale on a refurbished Studio. Their customer service is excellent, always responsive quickly and always made any problem right. The unit is sturdy and easy to clean. It may be utilitarian looking to some but after plants grow in you can't see the unit at all, which is the point. I looked for several years before getting one and have not regretted it a single moment.

The Gardyn 2.0 that I received is a very poorly made product. I think the issue is a lack of quality control, because it appears that some people get lucky and get a device that works for a while. Since the control board should be in a water-safe container, there is no reason for it to fail other than poor workmanship. But the lack of customer support on a proven unreliable model for a device that is this expensive is ludicrous

I got my Gardyn Home this time last year, and honestly, I couldn’t be happier! Growing my own crisp, fresh veggies has been such a treat. Living in an apartment, I never thought I’d get to grow what i like to eat, but Gardyn made it so easy and fun!

We bought a Gardyn 2.0 used, and were able to get it up and running without much issue. Over the last 18 months it's worked ok. There were a couple times where I needed to unplug and reset it. A couple months into owning it, the power supply died. Gardyn wanted $100 for a replacement. Thankfully you can easily find compatible replacements (with better specs) for about $20-30, so I went with that. After replacing the power supply it ran for about a year until this last weekend when the gardyn died. After running through all the troubleshooting steps it was obviously dead. I contacted support and their fix was to replace the entire lid. Normally that would cost $350, but they were willing to give me one at a discount for $190. That seemed ridiculously expensive for what it was, so I decided I'd take a look at things myself. I was warned that opening the lid would permanently void my warranty (though it was dead anyway). It was only a couple of small screws to open it up and I could see that they were using a regular Raspberry Pi Zero. After a little troubleshooting, it became obvious that the only problem was that the SD card in the Raspberry Pi was dead. So I contacted support again asking for the software so I could put it on a new SD card and get everything back up and running. They refused claiming it was full of copyrighted software, and that the only fix available was to pay for the whole new lid. Now that I had a look at what I was dealing with, I realized how insanely overpriced this replacement part is. The Raspberry Pi is only $15, and none of the other sensors or bits would be much more than that, and that's at single item prices. I'm sure they're purchasing these parts at bulk and getting them significantly cheaper. I doubt one of those lids costs them more than $60, and they wanted me to buy one at a "discounted" price of 3x that, rather than just providing me with what I actually needed: a cheap $5 SD card (that again I'm sure they're getting in bulk). I think they're banking on people getting desperate as they watch their beloved plants die.

The Gardyn system looks great at first glance with convenient setup, and an appealing promise of AI-assisted indoor gardening. Unfortunately, the experience doesn’t quite live up to the marketing. Gardyn advertises Kelby as an intelligent assistant, but it’s really just a series of scheduled reminders. It doesn’t “analyze” your plants or know what you’re growing, the cameras simply take periodic snapshots. There’s no real object detection or adaptive learning happening, just automated notifications. The membership isn’t about added value; it’s about recurring revenue. Your credits expire after 30, forcing you to place monthly orders instead of building up credits for bulk purchases. This undermines the product’s sustainability pitch, constant shipping and packaging waste negate the eco-friendly narrative. The customer service team is polite, but replies often feel like they’re copied from AI-generated templates. Ironically, Gardyn uses more AI in their email and Facebook responses than in the actual product. On 2 of their Facebook posts they legit left the [insert url here] tag and had to edit the posts after folks noticed. Many seeds arrive loose or missing from their yCubes, and germination rates are noticeably low. This becomes frustrating when you’ve already invested in the device and membership. Gardyn is a beautifully designed product with a lot of potential, but the marketing overpromises and the business model underdelivers. If you’re looking for genuine AI-driven smart gardening, this isn’t it. If you’re okay with a semi-manual hydroponic setup that looks nice, it might still work for you, just go in knowing what you’re actually getting.

We've had our Gardyn for about two years now and love it! I will say that some of our pods come and don't grow much before needing to be replaced but overall we have great harvests! Some things grow easier than others but for what we want to grow (lettuces, spinach, cucumbers, chives, chard, peppers, and tomatoes we are good and buying less plastic wrapped veggies at the store. We grow what we want and use what we grow... I was surprised about the reviews however and I do think their tech support team can use lots of help.. they are not great at responding and let the app do all of the talking.

purchased the system about two years ago. It worked beautifully for the first few months, but for over a year now, I haven’t seen a single plant grow. I’ve sent countless emails, made numerous calls, and while they did send replacement parts, the system still doesn’t work. At one point, I even asked if they could just replace the entire unit since it clearly seems defective. The answer? No. Instead, it’s on you, the customer, to spend hours troubleshooting and reassembling everything. I’ve followed every single step they provided—multiple times. What’s even more frustrating is that the company seems to have no record of past communications. Every time I reach out, I’m forced to explain the entire issue from the beginning—over a year of back and forth, completely ignored. At this point, I’m ready to throw the system away. So much time, money, and energy wasted. I truly wanted to love my Gardyn, but the experience has been nothing short of exhausting and disappoint