Julia M.
Shitty company, don’t go near
Shaver only worked for one shave before breaking. Company is dragging its heels on sending returns address so I can send it back. Even if I do manage to get the address I will have to pay return postage. And then trust they will actually refund me once it’s posted, which I doubt they will do. I was also unknowingly signed up to a free blade refill subscription, which took multiple emails to get to the bottom of / cancel. The first blade refill was refused a refund because I had already received it (this was how realised I’d been signed up to something). Just a whole pile of extra life admin to deal with when all I was trying to do was make it easier for my partner to shave his head. Shitty company.