Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
myfreebird.com (myfreebird.com) has 715 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Website
myfreebird.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 26% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
If it was possible I’d give them 10 stars! I bought it for my husband (the man who has everything) for our anniversary and this shaver is fantastic! It provides my husband with the cleanest closest shave annnnd the best part is absolutely NO in grown hairs, bumps or irritation. All the interchangeable parts fit and work fabulously! The customer service representatives are quick to respond to questions or concerns. An all around great product that I would highly recommend everyone get!
*lowkey I might even have to get one for myself now!*
MA
Mari
I really love it because it gets…
I really love it because it gets everything shaved off that I need shaved and I don’t get any cuts anymore. This is a great little device.
MI
Michael
I really feel bad for writing a bad…
I really feel bad for writing a bad review for Freebird. I’m not sure but it seems the problem was a serious communication issue. I tried for 3 days and was really frustrated. But Freebird stepped up and brought a smile with them. Thank you Kristine and have a Merry Christmas
NR
Nalin R.
Good head shaver, terrible beard trimmer, deceptive business practices
The head shaver is a great shave but of poor build quality. I don’t expect it to last long, which is maybe why they try to lock you in to the subscription for replacements. The trimmer is terrible - catches frequently, and pops off the mount easily making it feel unsafe to use. Deceptive business practices- they sneak you into a subscription and then refuse return orders despite their stated policies. Six or seven steps to cancel the subscription, and their customer service is nonexistent.
Response from myfreebird.comDec 11, 2025
Thank you for taking the time to share your feedback. We’re glad to hear the head shaver worked well for you, but we’re truly sorry for the frustrations you experienced with the trimmer, subscription, and support. That’s not the experience we want for anyone.
To clarify, the refill plan is optional, and customers can adjust or cancel it at any time. You should never feel “locked in,” and you definitely shouldn’t have to go through multiple confusing steps. If that was your experience, we apologize, we’re actively working on simplifying the process.
Our 30-day return policy is something we honor, so we’d like to look into what happened with your request and make sure it’s handled correctly. Please reach out to us at [email protected], and we’ll make this right for you.
Regarding the trimmer and attachment issues, that shouldn’t be happening. We’d love to troubleshoot or replace the component so you can use it safely and comfortably.
Your feedback is important, and we appreciate you sharing it. We’re committed to improving both our products and our customer experience, and we hope we can earn back your trust.
JM
Jason M.
Great Experience
Great Experience! Very happy with my purchase.
PO
P.O.Custome
Hate auto orders
Haven't had a chance to use it and just realized that they are automatically sending me replacement blades. I hate it when companies do that, so now I will figure out how to cancel my account and never order from them again.
Response from myfreebird.comDec 11, 2025
Thank you for letting us know, and we’re really sorry for the frustration. The last thing we want is for the refill plan to feel unexpected or inconvenient.
To clarify, the blade subscription is completely optional, and you can cancel it at any time — no need to keep the account if you don’t want the refills. If you haven’t used the shaver yet and prefer not to have a subscription at all, we totally understand.
If you reach out to us at [email protected], our team will cancel the refill plan for you right away and make sure no additional charges occur.
We appreciate your feedback, and we’d love the opportunity to make this experience better for you.
GB
Gwendolyn B.
Love the freebird shaver
Love the freebird shaver. It’s effortless to shave now.
JF
Joseph Fritton J.
This is better than the previous model
This is better than the previous model. The shaver is quieter, and charge lasts a long time. I shave every day for 3 and 4 days. I used to shave with water only (in the shower). I now use the pre shave gel and oil. Does take some time but gives a close shave. There are spots that I use a blade on as I adjust to this shaver. Overall, I like it.
