myfreebird.comFreebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
myfreebird.com (myfreebird.com) has 715 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
715 approved reviews, newest moderated first
Karen K.
I had some difficulty with the purchasing process and the customer service was exemplary. They handled the problem with speed and understanding. Then when I received my shaver, I was astounded by the performance. No chance in ever nicking myself and a very close shave. Love it.
Sherii A.
The quality and design is amazing! I love the way it hugs the contours of your body to get a close shave! The product was worth the money!
Edward A.
Received my package damaged. Reported it to Freebird. Asked for refund. Learned that I have to pay for the shipping to return it. Do not recommend buying this product. They don’t care about you after the sale.
Response from myfreebird.comDec 18, 2025
We’re really sorry your order arrived in damaged condition. That’s definitely not the experience we want for you. Shipping issues can happen in transit, but we always want to make things right as quickly as possible. I’m glad our team was able to issue you a full refund and confirm that you didn’t need to return the item. If there’s anything more we can do or if you ever decide to give us another try, we’re here to help.
Mary S.
When I ordered one for my husband for Christmas! I used his and noticed that Freebird also had one for me as well.
Stan M.
I really like using the Freebird Electric Razor and it does a great job and a nice smooth shave. It works great!
Nancy A.
If I could give them a minus -0 I would!!!! These people are scammers! Do not order their mediocre shaver as they’ll charge you again a month later for supposedly blades they have sent you. I have contacted my bank and have asked them to stop transactions . These people are SCAMMERS beware!!!!
Response from myfreebird.comDec 18, 2025
Hi there, we’re really sorry to hear about this experience, and we want to help clear things up. Our shaver does come with the option to join a blade refill plan, but it’s never required. Customers can always purchase the shaver on its own, and the subscription can be adjusted or canceled at any time. It sounds like there may have been some confusion at checkout, and we apologize for any frustration that caused. We’ve worked hard to make managing your plan simple, and our team is always here to help with canceling, refunding, or answering any questions about charges. If you’d be open to it, we’d really like to take a closer look and make this right. Please reach out to us with your order details so we can resolve this quickly for you.
Anonymous
Free bird is everything that the site says. I would highly recommend this product.
Janice I.
I placed an order earlier this month. I realized I accidentally ordered a charger station by mistake. I called and they said I would get a 50% off. I received a credit of $ 9.37. Then I received a email that if I gave a review I would get 20% off my next order. Well I did a review and went on to order a razor for my niece,why not ,it’s Christmas and she ask for an electric razor. I place my order and went to use my $9.37 and learned I only had 2 days to use it. Well ok I still have 20% from giving my review. Well I didn’t get that either. Then another email said I would get 20% off my next order. This is my NEXT ORDER and still nothing. What is going on? Janice
Response from myfreebird.comDec 18, 2025
Hi Janice, thank you for taking the time to share your experience, we’re really sorry for the confusion and frustration this caused. This definitely isn’t the smooth experience we want for you, so we appreciate the chance to clarify and make it right. I reviewed your account and can confirm that the 50% refund for the charging dock was processed on December 3. Since you chose to keep the item, the refund was issued directly back to your original payment method. The $9.37 credit you saw was an automated promotional credit that appears when a subscription is canceled. It can only be used toward select items like blade replacements or shave formulas, which is why it didn’t apply to your new kit. The 20% off email promotion you received was for taking a Freebird survey. However, only one discount can be used at a time. We did reply to your message with a possible resolution, please check your inbox for emails from [email protected]. We truly appreciate your patience, and we’re here to help with anything else you need.