myfreebird.comReviews of myfreebird.com

Response from myfreebird.comJan 24, 2026

Hi there, We’re really sorry to hear about your experience and understand how frustrating this must have been. That’s not the experience we want anyone to have with Freebird. The blade refill subscription is optional and can be canceled at any time, but we know that if this wasn’t clear or felt unexpected, that’s upsetting and we take that feedback seriously. We’d appreciate the opportunity to look into your order, address the subscription concern, and see how we can make this right for you. Please reach out to us directly at [email protected] with your order details so our team can help. Thank you for sharing your feedback. It helps us improve. – Freebird Support Team

Response from myfreebird.comJan 24, 2026

Hi there, Thank you for taking the time to share your experience. We’re truly sorry to hear about the discomfort you experienced and understand how upsetting that can be. After reviewing your case, we were able to fully resolve this for you. A full refund has been processed, your subscription has been canceled, and no return is required — you were welcome to keep the shaver. We wanted to make this as easy as possible for you. We take feedback like this seriously and appreciate you bringing it to our attention. If you have any additional questions or need further assistance, our team is always available at [email protected]. – Freebird Support Team

Response from myfreebird.comJan 24, 2026

We’re sorry to hear about your experience and understand why this felt frustrating. The blade refill subscription is optional and disclosed at checkout, and it can be managed or canceled at any time through the customer account. That said, if this wasn’t clear or if communication around the return label fell short, we completely understand how that would feel disappointing. We’d appreciate the chance to review your order and make sure everything was handled correctly. Please reach out to us directly at [email protected] with your order details, and our team will be happy to help resolve this. Thank you for sharing your feedback. It helps us continue to improve. – Freebird Support Team

Response from myfreebird.comJan 24, 2026

Hi there, We’re very sorry for the lack of support and the frustration this caused. That’s not the experience we want anyone to have. Our team will be reaching out to you shortly to review what happened and provide a resolution. Thank you for bringing this to our attention. – Freebird Support Team