myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com reviews

715 approved reviews, newest moderated first

DJ Neil A.
Jan 20, 2026
I am a longtime freebird user
I am a longtime freebird user. Great product. Have bought extra one just for travel.
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Mindy W.
Jan 20, 2026
This is the worst shaver I have ever…
This is the worst shaver I have ever used. It makes my skin raw. I should have returned it but I waited too long. The company should be sued for misrepresentation. I never signed up to receive a package every month. When I contacted the company they emailed me and told me they wouldn’t charge me and the next day I received another email saying it needs to be returned. I would give no stars but that was not an option. I have never had something like that happen before. Don’t buy it you’ll be sorry!!
Response from myfreebird.comJan 24, 2026
Hi there, We’re really sorry to hear about your experience and the discomfort you described. We understand how upsetting that is, and it’s certainly not the experience we want anyone to have with our products. The blade refill program is optional and can be canceled at any time, but we recognize that if this wasn’t clear or if our communication around charges and returns felt inconsistent, that’s frustrating and on us to address. We’d appreciate the opportunity to review your case, clarify what happened, and see how we can resolve this properly for you. Please reach out to us directly at [email protected] with your order details, and our team will be happy to help. Thank you for sharing your feedback. We take it seriously and are always working to improve. – Freebird Support Team
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BRIAN B.
Jan 19, 2026
Fast delivery
Fast delivery
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Betty
Jan 19, 2026
Only good if ur bald
unless you are using the shaver to shave your bald head they’re not very useful. Also, what’s very bad is that they sign you up for automatic charges on your credit card sending you replacements, which is not something that we ever signed up for and we just realized it.
Response from myfreebird.comJan 24, 2026
Hi there, We’re sorry to hear that the shaver didn’t meet your expectations and understand your frustration. The blade refill program is optional and disclosed at checkout, but we recognize that if this wasn’t clear or felt unexpected, that’s upsetting. Your feedback about product performance and the subscription experience has been shared with our team for review. If you’d like us to look into your order or help resolve the subscription concern, please contact us at [email protected] with your order details. Freebird Support Team
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Todd G.
Jan 19, 2026
Do not buy this razor they trick you…
Do not buy this razor they trick you into a subscription that you cannot cancel !!!
Response from myfreebird.comJan 24, 2026
Hi there, We’re sorry to hear this and understand why this felt frustrating. The blade refill subscription is optional and can be canceled at any time through the customer account. That said, if canceling felt difficult or unclear, we want to help make that right. Please reach out to us at [email protected] with your order details, and our team will assist you right away. – Freebird Support Team
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Chris
Jan 17, 2026
Easy to use!
Easy to use!
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Skoutariotis
Jan 17, 2026
Nice shaver
I upgraded my stars due to the excellent customer service. They refunded my first auto ship due to me not aware & cancelled my subscription. The only thing I didn’t like, if I return the shaver, I gotta pay to shipping back & that’s gonna cost me near to what I paid for the shaver, it’s not worth it, unfortunately I’ll have to keep it & perhaps sell it. Nice shaver, but not for me. It's painful to use on face, and I'm sure everywhere else, without some cream. But, WARNING, before you buy, note that you'll be automatically subscribed to get two new blades every 8 weeks at about $5 more/blade, about $46. If that's ok w/you, fine, it's a nice shaver but I do not recommend it for the face, at least NOT w/o cream.
Response from myfreebird.comJan 24, 2026
Hi there, Thank you for sharing your experience. We appreciate you giving the shaver a try and your honest feedback. We’re sorry to hear it wasn’t comfortable for facial use without cream. Using a shave gel or pre-shave product can help reduce irritation, but we understand it may still not be the right fit for everyone. The blade refill program is optional and disclosed at checkout, and it can be managed or canceled at any time. We recognize that this may not be the right choice for all customers, and we appreciate you calling it out for others to review carefully. If you’d like help managing your subscription or have questions about your order, please contact us at [email protected]. Freebird Support Team
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Beatrice O.
Jan 17, 2026
Too good to be true ???
I purchased this product with high expectations, but it caused razor burn so painful I couldn’t sleep. On the 3rd use, I cleaned the blades and they would not reattach, making the product unusable. I initiated a return on January 2, and as of January 16 I have not received return instructions—only automated responses or messages citing a high volume of inquiries. Very disappointing experience.
Response from myfreebird.comJan 24, 2026
Hi Beatrice, We’re very sorry to hear about your experience and the discomfort you described. That’s understandably frustrating, especially when you reached out promptly and were trying to initiate a return within the guarantee period. After reviewing this, we can see that while you were communicating with a real member of our support team, our responses did not clearly or quickly move you into the return and refund process. We appreciate your feedback that the replies felt automated or unrelated, and we take that seriously. That is not the experience we aim to provide. We’re reaching out directly to you to complete the return and refund process and make sure this is resolved properly. Thank you for your patience and for taking the time to share your experience, as it helps us improve our support moving forward. Freebird Support Team
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