myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com reviews

715 approved reviews, newest moderated first

Ashley
Feb 2, 2026
It's a little under-powered so be…
It's a little under-powered so be careful in sensitive areas for those tiny hairs. However, other than that, it's wonderful! I've not had to shave in 2+ weeks.
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Mark P.
Feb 2, 2026
A+++++
Clear, truthful product descriptions. Easy, intuitive website. Clear price on products and shipping. Fast shipping.
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DK
Feb 1, 2026
Refunds are cheaper than honesty
I didn’t realize I was signing up for a ~$50/month auto-ship until after purchase. Many Trustpilot reviews report the same thing, so this doesn’t feel accidental. The process feels intentionally confusing and they're hoping you forget/don't care to cancel. I can only imagine how many refunds they have to process but I guess this shady practice still ends up worth it for them for % who forget/don't care enough to cancel initially.
Response from myfreebird.comFeb 11, 2026
Hi DK, We’re sorry to hear that this was your experience. Transparency is extremely important to us, and it’s never our intention for anyone to feel misled. The refill subscription is tied to a discounted bundle option that is clearly presented during checkout, and customers can cancel at any time directly through their account or by contacting our support team. That said, we understand that subscription details can sometimes be overlooked during the purchase process, and we take feedback like yours seriously. We continuously review our checkout flow and messaging to ensure it’s as clear as possible. If there’s anything about your specific order that we can revisit or clarify, we’d be glad to take another look. We appreciate you sharing your perspective. — The Freebird Team
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Robert M.
Feb 1, 2026
With all the attachments
With all the attachments, it's a one stop shopping for body hair removal. I used mine yesterday and am quite pleased with your products.
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Stef M.
Jan 30, 2026
Stay away from this company
Stay away from this company - somehow they are signing people up for a subscription with order without even getting a signature or letting them know - very shady business practices and the razor is mediocre at best. Would not recommend! Only good thing was customer service was nice and quick to respond.
Response from myfreebird.comFeb 11, 2026
Hi Stef, We appreciate you recognizing our customer support team — that means a lot. We’re sorry to hear that the overall experience left you feeling frustrated. The refill subscription is tied to a discounted bundle option that’s presented during checkout, and it can be canceled at any time through your account or by contacting our team. It’s never our intention for anyone to feel enrolled without awareness, and we’re continuously working to ensure our checkout flow is clear and transparent. We also appreciate your honest feedback on the product performance. Experience can vary depending on skin type and routine, and we’re always happy to provide tips to help improve results. Thank you for taking the time to share your experience. — The Freebird Team
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Sally
Jan 30, 2026
Freebird women’s razor
I’ve only had my Freebird razor a week. I used it last night on my underarms and received a horrible bad razor burn. Not what I expected. I will definitely only be using it on my face and legs and that’s it.
Response from myfreebird.comFeb 11, 2026
Hi Sally, We’re really sorry to hear you experienced irritation, that’s definitely not what we want. Underarm skin can be especially sensitive, and everyone’s skin reacts differently. For that area, we typically recommend using the appropriate attachment, applying very light pressure, and shaving with slow, gentle passes. Giving your skin a short adjustment period can also help if you’re transitioning from a different razor type. That said, irritation shouldn’t feel severe. If it continues or doesn’t improve, please reach out to our support team so we can review your order and help find the best solution for you. We appreciate you giving Freebird a try and sharing your experience. — The Freebird Team
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Brent M.
Jan 29, 2026
Excellent Customer Service with Sonia
Sonia my Customer Service representative was excellent. She was very responsive being thorough with her responses and handled my concern very quickly.
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stuart S.
Jan 28, 2026
Great product
Great product, great head shaver, would definitely recommend.
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