Kay S.
Unable to cancel subscription
After initially ordering the Freebird for my son as a gift, I did not request a subscription. Evidently. I was set up with one and have been unable to cancel. They are keep sending the blades even though I have contacted them to stop. In finishing up this review, it asks for identification by opening up a camera and microphone. I don’t think so. I just want Freebird to stop sending and billing me for razors. I want to be refunded for said razors.
Response from myfreebird.comSep 25, 2026
Hi Kay, We’re sorry for the confusion and frustration around the continued blade shipments and charges. We’ve looked into this further and were able to identify what was happening. Our team will be reaching out to you directly by email so we can get everything sorted out, including the Blade Refill subscription and the charges you mentioned. Please keep an eye on your inbox for a message from us. We appreciate the opportunity to make this right. Freebird Customer Service