My Eyelab carries more than 2,000 designer eyeglasses for less. Get 2 pairs of eyeglasses for $59.95, free eye exam included. Find a location near you!
My Eyelab (myeyelab.com) has 789 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Luis G.
This place is horrible, You buy expensive cheap products that don't last and even under warranty they expect You to pay! Very rude employees and poor quality glasses that fall apart! Homestead location is the one I used, you can get better quality somewhere else for less, I regret going here with their virtual eye doctor lol.
Tara W.
Horrible! My mother and I went in for eye exams. BOTH of them were wrong! And we had two different doctors. Their virtual exams aren't accurate at all. Stay away! Unless you want to waste money and jeopardize your eyesight
Alma H.
Worsen place ever....... Please do not go there, please..... don’t waist you money and time If i can rate below zero i will do it Go anywhere else, just don’t go there
Laura S.
$59.95 Promotion Completely False! Don't go there !
Sam B.
I waited 45 days for my glasses. When they finally did arrive, they weren't even the same frames that I picked out. At this point I was just over it already, asked for a refund was told very rudely doctor's Services have no refund. Well there was no doctor at least not in person he was on a TV screen with a mask on look like you been watching CNN shaking his boots. Don't waste your time here don't give them your money go to a legit place like Walmart oh, they had my glasses ready in three days wow. Absolute worst customer service I have ever seen no, not just because I'm upset people were rude didn't have a clue. The gentleman that were originally waited on me told me 7 to 10 days on a single Vision lens, well 45 days later still couldn't get it right. If you're dumb enough to give them your money you get what you ask for.
RH
THEY LIED! I scheduled an appointment, called to ensure they had an optometrist on premises, was assured they did, only to arrive and be told they have no optometrists there! Don’t bother with these bums!
Valued Customer Paula B.
Went this morning after many months of Covid-19 to just pick out glasses and it’s seem no one want to help me with picking out glasses that are in my plan I think that when you spend money you should get some type of help. When someone came to help they took their time and was showing me glasses all over the place when I asked which glasses. I will say receptionist that takes temp was very nice but to know and to made feel that my money is not need here since can’t get someone who loves their job to help out If you want Great Customer service. DONOT go there. FYI. Second time. Didn’t like first visit really but wanted to give them a second chance. NOT. I will say that that same people that normally there from back Dec 2019 was not in today!!!!!!
Joycelyn A.
I went to My Eyelab on Pearland Parkway, got an eye exam and ordered glasses (brought in my own Prada frame). Two weeks later my glasses came back and I could not see ANYTHING through them. BTW...I mentioned this to the girl when I tried them on at pick up and she stated it's a new prescription (progressive) and it will take time for my eyes to adjust. Okay...a week later my eyes have not adjusted. I take them back and had to get another eye exam in which the technician stated that I had a stigmatism and THE DOCTOR did not add that to my new prescription. WHAT??? I ended up with an entirely different prescription AND a three week delay to getting my glasses. They made a mistake and on top of that I spoke with Ashley (with the stank attitude) who acted like I was the one with no understanding (good deflection). Altogether, over a month to get a new pair of glasses. I DO NOT RECOMMEND THEM!!
