My EyelabReviews of myeyelab.com

My 9-year-old granddaughter broke a handle off her glasses on March 11th, and I took the broken glasses to the Cedar Hill store in Cedar Hill, TX, on March 16th. I called on March 26th and was told that the glasses would be at the store on March 28th. I went to the store on March 30th and NO glasses. Today is April 13th, and we are still waiting on her glasses! This place is AWFUL, along with their customer service! They do not follow up, and the only resolution they offer is to buy another pair and wait three more weeks! I DO NOT want another pair; we want her glasses! AWFUL!

Please for the love of God do NOT go to this horrible place! They false advertise for one and they don’t tell you until the very end that if you need anything special like “bifocals” that there’s an extra charge! My husband and I got the cheapest glasses in the entire store ($49) and we ended up have to pay $1038 😡😡😡😊 I absolutely hate that place!

Do NOT I REPEAT DO NOT GO HERE!!!!!!! SLOWEST PLACE EVER!!!WENT 03/29/2021 AND STILL WAITING ON MY GLASSES (4/10/21)WENT TO WALMART ON ON 4/06/21 AND MY GLASSES CAME IN TODAY I WOULD LIKE A REFUND IN FULL!!!!

If I could give negative 100 that would still be too much . Been waiting a month for my glasses asked for a refund told I need to speak to the manager. This means take more time off from work since the manage is only in on certain days and we are not even gonna talk about Buy 1 Get 1 free lie.

The people was nice and friendly. And it didn't take long

I purchased 2 pair of glasses. The 1st pair fell apart 16 days after I got them. Ive been waiting 3wks & counting to have a screw replaced. I'm still waiting on the 2nd pair 33 days & counting. They refuse to give me a refund. They wont stand behind their guarantee.

They lied about the special they told me I can get glasses and contacts for$89.00 dollars that change wen I got to the place the man had no kinda concern he just wanted my money he didn't know what I was there for and I had appointment he still put someone before me I can't do business with these people I drove a long way he still was trying to get me to buy money hungry not coming back to this place

This place is very expensive dont do there they say they give you discounts and promotions bull crap i got 99 dollar lenses and ended up paying 339 dollars what the