MyDiabetesReviews of mydiabetes.health

3.91,564 reviews
Personal Care

MyDiabetes

About MyDiabetes

A personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!

MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: mydiabetes.health
Website: mydiabetes.health
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MyDiabetes reviews

1,564 approved reviews, newest moderated first

Pat F.
Dec 5, 2025
Ease of presentation
Ease of presentation
Response from MyDiabetesDec 5, 2025
Hi there, We’re happy to hear the presentation has been easy to follow! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Joel W.
Dec 3, 2025
no comments
no comments
Response from MyDiabetesDec 4, 2025
Hi Joel, Thank you for your rating. If you ever have any questions or need support, we’re always here for you. Best regards, MyDiabetes Team
sue
Dec 3, 2025
beginner
so far so good
Response from MyDiabetesDec 4, 2025
Hi Sue, We’re glad to hear everything is going well so far! 🙌 If you ever need anything along the way, we’re always here to help. Best regards, MyDiabetes Team
JM
Dec 2, 2025
Purchased the Diabetes management e-book
Purchased the Diabetes management e-book, was provided a link under Subscriptions. The link was a 404 (file not found) "Oops, it looks like you got lost..." Not an ideal experience for $30 bucks. The app itself isn't bad, however after the above and other reviews I'm accessing other options. Submitted for refund, we'll see how it goes.
Response from MyDiabetesDec 2, 2025
Hi there, We’re sorry to hear about the issue with the e-book link — that certainly isn’t the experience we want for you. Thank you for letting us know. Our team will review your refund request, and if you have any more concerns, please feel free to reach out to us at [email protected] so we can make sure this is resolved as quickly as possible. We appreciate you giving the app a try and are here if you need any further assistance. Best regards, MyDiabetes Team
Shirley E.
Nov 29, 2025
Not sure yet just beginning
Hopeful and ready
Response from MyDiabetesDec 1, 2025
Hi Shirley, We’re happy to hear you’re feeling hopeful and ready to begin! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Helen L.
Nov 29, 2025
Refund Concerns
Difficulty in receiving refund of cancelled membership. Ultimately my total refund was issued after initially being informed only 25% would be refunded.
Response from MyDiabetesDec 1, 2025
Hi Helen, We’re sorry to hear you experienced difficulty with your refund process. We’re glad it was ultimately resolved, and we appreciate you sharing this. If you ever need any further assistance, please feel free to reach out to us at [email protected] — we’re here to help. Best regards, MyDiabetes Team
Brian
Nov 28, 2025
Excellent.
Excellent.
Response from MyDiabetesNov 28, 2025
Hi Brian, We’re glad to hear everything has been excellent for you! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Joanne D.
Nov 28, 2025
It's expensive
Forget it, not interested.
Response from MyDiabetesNov 28, 2025
Hi Joanne, We’re sorry to hear that the app didn’t meet your expectations. If there’s anything specific you’d like to share or if you need help with your account, please reach out to us at [email protected] so we can assist you further. Best regards, MyDiabetes Team

MyDiabetesReviews of mydiabetes.health

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About MyDiabetes

About these reviews

More in Personal Care

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Purchased the Diabetes management e-book

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