MyDiabetesReviews of mydiabetes.health

Response from MyDiabetesDec 18, 2025

Hi Jayne, We’re sorry to hear about the confusion. Auto-renewal details are shown during sign-up, but we understand how easy it is to miss this information. We’re glad to hear you canceled right away. If you have any concerns about the charge or would like us to review your account, please reach out to us at [email protected], and our support team will be happy to assist you. Best regards, MyDiabetes Team

Response from MyDiabetesDec 18, 2025

Hi Amanda, We’re sorry to hear about your experience and understand how frustrating this situation can be. We’d like to clarify that subscriptions renew automatically unless they are canceled, and deleting the app does not cancel an active subscription. To stop future charges, the subscription must be canceled through the account or the platform where the purchase was made, and a cancellation confirmation should always be received. We truly regret any confusion this may have caused and would like to review your case properly. Please contact us at [email protected] with your account or payment details so our support team can look into this and assist you further. Best regards, MyDiabetes Team

Response from MyDiabetesDec 17, 2025

Hi Emma, We’re glad to hear you’re enjoying the product! 🙌 Thank you for sharing your suggestion — feedback like this helps us continue improving variety and flexibility in our meal options. Best, MyDiabetes Team

Response from MyDiabetesDec 17, 2025

Hi Michael, We’re happy to hear everything was easy and straightforward! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team

Response from MyDiabetesDec 17, 2025

Hei, Så hyggelig å høre! 🙌 Vi håper appen lever opp til forventningene dine. Skulle du trenge hjelp underveis, er vi alltid her for deg. Vennlig hilsen, MyDiabetes Team

Response from MyDiabetesDec 16, 2025

Hi Kathy, We’re glad to hear you’re finding everything easy to follow! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team

Response from MyDiabetesDec 15, 2025

Hello Rosa, Thank you for your feedback! 💚 We’re glad to hear that you’re committed to following the diet recommendations and staying active. MyDiabetes is here to support you! Best regards, MyDiabetes Team

Response from MyDiabetesDec 15, 2025

Hello there, Thank you for your feedback. We’re here to support you whenever you need guidance or assistance! 😊 Best regards, MyDiabetes Team