MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
david C.
Lots of extra value, some I will definitely use.
Response from MyDiabetesDec 29, 2025
Hi there, We’re glad to hear you’re finding extra value in MyDiabetes! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Fran S.
BEWARE no reminder that funds will be leaving your account. Life has changed dramatically in the 3 months since I signed up to the diabetes app. I am now caring for my mother who is final stage Alzheimer’s and my 88 year old father whilst battling with my own health issues and no time to use this slightly muddy app. Absolutely NO REMINDER that funds are to be taken from your account. Over three times the original charge - £45 taken from my account for an app I have never used. Customer service happy to take the money with no chance whatsoever of a refund despite explaining my reasons. Profiteering by crafty measures. With
Response from MyDiabetesDec 29, 2025
Hi Fran, We’re truly sorry to hear about your situation and understand how upsetting this experience must have been, especially given everything you’re dealing with right now. Subscriptions do renew automatically unless canceled before the renewal date. Deleting or not using the app doesn’t stop an active subscription. That said, we’d really like to review your case properly and make sure everything was handled correctly. Please reach out to us at [email protected] so our support team can take another look and assist you further. Best regards, MyDiabetes Team
Marian M.
Comprehensive
Response from MyDiabetesDec 27, 2025
Hi Marian, We’re glad to hear you’re finding the approach comprehensive! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Mike R.
This is a complete plan to follow making it easy to follow steps. Starting with ingredients needed for the week in the grocery list, to being able to add various foods and letting the app figure out the the nutrients counts on everything. It's also easy to follow progress along the way. Thank you, we'll done.
Response from MyDiabetesDec 27, 2025
Hi Mike, We’re really happy to hear the plan feels clear and easy to follow! 🙌 It’s great that the tools are helping you stay organized and track progress along the way. If you ever need support, we’re always here for you. Best, MyDiabetes Team
Guillermo
I just signed up, looking forward to try it.
Response from MyDiabetesDec 27, 2025
Hi there, We’re glad to have you on board! 🙌 Wishing you a great start, and if you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Wendy
As I have just joined my diabetes health, I can’t give you more than an initial rating. Without having more interaction, it’s impossible to rate you.
Response from MyDiabetesDec 26, 2025
Hi Wendy, That’s completely understandable! We appreciate you taking the time to share an initial rating, and we hope your experience continues to be a positive one as you explore the app further. If you ever have questions, we’re always here for you. 😊 Best, MyDiabetes Team
Nicole B.
User friendly
Response from MyDiabetesDec 26, 2025
Hi there, We’re glad to hear you’re finding MyDiabetes user friendly! 🙌 If you ever need anything, we’re always here to help. Best, MyDiabetes Team
Stanford S.
I like the customization of the plan. A lot of great information. But all the add on products got wearisome.
Response from MyDiabetesDec 23, 2025
Hello Stanford, Thank you for your feedback! We understand that the add-on options can feel overwhelming, and we’ll pass your suggestion along to our team for consideration. 😊 Best regards, MyDiabetes Team