MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Alan B.
Having gone through prostate cancer last year and the subsequent treatment i have excess weight to shift and need a program to help me. Hopefully this will fit the bill.
Response from MyDiabetesJan 9, 2026
Hi Alan, Thank you for sharing this. We’re glad you’ve joined MyDiabetes and hope the program supports you in a steady, manageable way. If you ever have questions along the way, we’re always here for you. Best, MyDiabetes Team
Sharyn
Was good, but didn't appreciate all of the add-ons.
Response from MyDiabetesJan 8, 2026
Hi Sharyn, Thank you for sharing your thoughts. We’re glad to hear your overall experience was good, and we appreciate your feedback about the add-ons — it helps us improve moving forward. 🙏🏻 Best, MyDiabetes Team
Consumer
Information
Response from MyDiabetesJan 7, 2026
Hi there, We’re glad you found the information helpful! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Gin M.
I am overwhelmed right now
Response from MyDiabetesJan 7, 2026
Hi Gin, We’re sorry to hear you’re feeling overwhelmed. Starting something new can feel like a lot at first — please take things at your own pace. If you need support or have any questions, we’re always here to help. 😊 Best, MyDiabetes Team
Monica
Mi sono stati addebitati importi doppi ma dopo mail con la loro assistenza sono stati rimborsati Quindi ora la mia esperienza è positiva. La dieta andava bene ma il mio diabetologo vuole che segue un dietologo del centro
Response from MyDiabetesJan 6, 2026
Ciao Monica, Siamo molto dispiaciuti per la sua esperienza. Gli abbonamenti a MyDiabetes si rinnovano automaticamente fino a quando non vengono correttamente cancellati tramite la piattaforma di acquisto, e la semplice cancellazione dell'app non interrompe gli addebiti. Detto questo, gli addebiti multipli non sono una situazione standard e meritano di essere esaminati. Vi preghiamo di contattarci direttamente all'indirizzo [email protected] fornendoci i dettagli del vostro account e del pagamento, in modo che il nostro team di assistenza possa esaminare la questione e fornirvi ulteriore assistenza. Cordiali saluti, Il team di MyDiabetes
Russell W.
Very simple to click through.
Response from MyDiabetesJan 6, 2026
Hi Russell, We’re glad to hear you found everything very simple to click through! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Russell Harris Q.
Interesting
Response from MyDiabetesJan 5, 2026
Hi Russell, We’re glad you found MyDiabetes interesting! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Not H.
The low cost trial is such a scam. I signed up for the low cost trial and then decided not to use the app. Well what do you know three months later they charged me $79 for an auto renew. I didn’t receive any notice at all. I realize it says in the terms that I will be charged if I don’t cancel but most of the time with these types of things you get an email warning that your free trial is about to expire and that you will be charged within the next couple of days. I guess they want to be sure they get at least one month full subscription from anyone that does the trial. Lesson learned, stop buying things off of Facebook and stop signing up for free or low cost trials. It’s just not worth it!
Response from MyDiabetesJan 5, 2026
Hi there, We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. Trial subscriptions do automatically renew unless they’re canceled before the end of the trial period, and deleting the app does not stop an active subscription. We know that the lack of reminder emails can be disappointing, and we appreciate you sharing this feedback. We’d like to review your case and help clarify what happened. Please reach out to us at [email protected], and our support team will be happy to assist you further. Best regards, MyDiabetes Team