Pooja
Good
Good product
Response from MuselyJul 6, 2026
We are so happy to hear you love your treatment! Thank you for choosing Musely. :)

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,216 approved reviews, newest moderated first
Pooja
Good product
Response from MuselyJul 6, 2026
We are so happy to hear you love your treatment! Thank you for choosing Musely. :)
Teri Sexton C.
I was so excited to try this product. It didn't disappoint 🙌 I began noticing big changes in week. I did have a lot of pigmentation issues. My skin is badly damaged by the sun. Im 68y. I will probably use this the rest of my life!! My only concern would have to be size. Applying with a good moisturizer helped spread the small amount on legs and arms. 2 thumbs up 👍 👌 👏
Response from MuselyJul 6, 2026
Thank you so much for sharing your experience! We're thrilled to hear you've already noticed such meaningful improvements and that you're seeing a difference in your skin. It's wonderful to know you're enjoying your results! Thank you for being part of the Musely community, and we wish you continued success on your skincare journey!
Shurla T.
Great product! Great customer service! And musley product help my face !
Response from MuselyJul 2, 2026
We love to hear that you are loving our Support Teams assistance, thank you for your review! :)
Lara
Got right down to business and solved my issue immediately. No waiting around and being transferred . Very satisfied
Response from MuselyJul 2, 2026
We love to hear that you were happy with our assistance. Thank you for your review Lara! :)
Det M.
I spoke with Darnell from customer service and assisted me with my issue in ordering the products for the first time. He did resolved my issue. The dermatologist contacted me right away and is in constant contact with her to answer all my questions even though I have not received my prescriptions yet. Great customer service. I have positive feeling that I will get good results with these products.
Response from MuselyJul 2, 2026
Thank you for your kind review! We’re so glad Darnell was able to assist you with your first order and get everything resolved smoothly. We truly appreciate your trust in us and look forward to supporting you on your skincare journey. If you need anything along the way, we’re always here to help!
Carol
My questions were answered, but I still prefer to be able to call and speak to someone
Response from MuselyJul 2, 2026
We totally understand if you prefer a phone call. You can reach out to our Support Team and let them know and they will assist appropriately! :)
margaret
Easy maneuver through website which includes shopping for products, nurse and doctor “visits” and directions for use of products. Staff was quick to answer and work me through how to “prime” eye serum applicator.
Response from MuselyJul 2, 2026
Thank you so much for sharing your experience! We truly appreciate you taking the time to leave a review and support what we’re building. If you ever need anything in the future, we’re always here to help!
Amber
The products at musely are top tier! From their hair products, hormone, spot treatment, they have superior ingredients to any competition I have found. They also give us the ability on the app to earn money off and interact with other users. I would give a 5 but I think it's nasty that they use human derived exsomes for a few products even though they said they are sourced from only live willing donors - I won't use those. Plant exsomes are a thing, change it up Musley!
Response from MuselyJun 30, 2026
Thank you so much for your thoughtful review and for sharing both your positive feedback and your concerns. We're thrilled to hear you've had a great experience with our treatments and enjoy the community features in the app. We also appreciate you sharing your perspective on exosomes. Patient feedback is incredibly valuable, and we'll be sure to pass your comments along to our team for consideration. Thank you again for taking the time to leave a review and for being part of the Musely community!