MuselyReviews of musely.com

Response from MuselyJun 30, 2026

We’re sorry to hear that the separate delivery of your products made it difficult to keep up with your eNurse visits. Our Support Team can review your tracking details, check the shipment status, and help. We encourage you to contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can provide an update and ensure your order is delivered as soon as possible. Thank you so much and we look forward to hearing from you to get this resolved as soon as possible!

Response from MuselyJun 29, 2026

Thank you for your feedback! We are sorry to hear about your experience and appreciate the opportunity to make things right. Our Support Team is available via email, live chat, phone, and social media to ensure timely and personalized assistance. It’s important to us that your concerns are fully addressed, and we regret if that was not your experience. With that being said, we kindly ask that you contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can directly address your concerns. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyJun 29, 2026

Thank you so much for your kind review! We're delighted to hear that Anne was able to provide you with helpful support. Your feedback means a lot to us, and we're so grateful you took the time to share your experience. Thank you for choosing Musely and for being part of our community! :)

Response from MuselyJun 29, 2026

Thank you for sharing your feedback! We are so sorry to hear that you have not yet achieved your desired results with your treatment. Please kindly note that results can commonly take 6-8 weeks, and we recommend completing your eNurse checkups, as this program is designed to guide you through your treatment, track progress, and provide recommendations! If you haven’t seen improvements or have specific concerns, we encourage you to consult with your designated doctor for personalized advice. Additionally, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyJun 29, 2026

Thank you so much for your wonderful review! We're thrilled to hear that our live phone support was helpful and that you were able to get your concerns addressed quickly. Providing accessible, personalized support is very important to us, and we're so glad we could make your experience a positive one. Thank you for your kind words and for being a valued member of the Musely community!

Response from MuselyJun 29, 2026

Thank you so much for your fantastic review! We're thrilled to hear you had such a positive experience with our support team. We're always happy to help, and we're glad everything worked out in the end! Thank you for being a valued member of the Musely community! :)

Response from MuselyJun 29, 2026

Thank you so much for your wonderful review! We're thrilled to hear that our chat support team was able to quickly provide the help you needed each time you reached out. Delivering fast, helpful service is something we strive for every day, and we're so glad you had such a positive experience. Thank you for choosing Musely and for being part of our community! :)

Response from MuselyJun 29, 2026

Thank you so much for your kind review! We're thrilled to hear that you had an excellent experience with our Customer Support team. Your feedback means so much to us, and we're grateful you took the time to share it. Thank you for choosing Musely and for being part of our community! :)