Beautiful B.
I have written maybe 5 reviews my…
I have written maybe 5 reviews my entire life, but wanted to leave one for this bc it is so expensive. So I finally gave in and decided to do a 1 time purchase for the brightening undereye cream. I have only used it for 4 nights, but wanted to give my opinion/experience. After day 3 I noticed my concealer was cracking, flaking off & looked awful. (I only use the cream at night as rx'd) So I stopped for 2 nights and picked back up last night. I say all that to say this... my main concern is very deep hollows and dark dark undereyes. I don't have wrinkles but a I do have a little crepeness and slight fine lines, but after putting on concealer today I can tell already that my undereyes r smoother than they've ever been. Its still very early in, but I will be back to give my full review on the lightening and hopefully continued line erasing effect. PS. I'm not an influencer, I don't get free items and I bought this myself for over 130.00 (w the mandatory dr visit + product)
Response from MuselyJun 29, 2026
Thank you for your feedback! We are sorry to hear about your experience and appreciate the opportunity to make things right. Our Support Team is available via email, live chat, phone, and social media to ensure timely and personalized assistance. It’s important to us that your concerns are fully addressed, and we regret if that was not your experience. With that being said, we kindly ask that you contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can directly address your concerns. Thank you so much and we look forward to having the opportunity to assist you further!